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Impact Team Leader – Customer Experience

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Teleperformance
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 25000 - 30000 GBP Yearly GBP 25000.00 30000.00 YEAR
Job Description & How to Apply Below

Teleperformance in Glasgow is hiring a Team Leader to manage and coach a performance-driven contact centre team. You will lead by example, drive service excellence, and ensure targets are met through effective coaching and process improvements.

The role requires hands-on leadership, strong communication, and the ability to thrive in a fast-paced banking client environment. On-site in Glasgow with full-time hours and a permanent contract.

Join us at Teleperformance as our next High-Impact Team Leader – Customer Experience in Glasgow, Scotland, United Kingdom.

Are you ready to take on the High-Impact Team Leader – Customer Experience role at Teleperformance?

We would love to welcome a new High-Impact Team Leader – Customer Experience to our organisation in Glasgow, Scotland, United Kingdom.

For the High-Impact Team Leader – Customer Experience position at Teleperformance, we are reviewing applications now.

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