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Senior Customer Service Analytics Lead

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Iberdrola
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 55000 - 69000 GBP Yearly GBP 55000.00 69000.00 YEAR
Job Description & How to Apply Below

SP Energy Networks is seeking a Customer Service Lead Analyst to head a new data team and move from spreadsheet reporting to modern dashboards and insights. You will shape the team, set priorities, and drive action through to delivery across Customer Service.

You will lead the design of dashboards and reports using Tableau, Power BI and other tools, partner with senior stakeholders, and ensure reporting supports regulatory and business decisions while improving customer outcomes.

Our organisation is growing, and we are hiring a Senior Customer Service Analytics Lead in Glasgow, Scotland, United Kingdom.

This role, Senior Customer Service Analytics Lead at Iberdrola, could be your next opportunity.

Are you ready to take on the Senior Customer Service Analytics Lead role at Iberdrola?

We would love to welcome a new Senior Customer Service Analytics Lead to our organisation in Glasgow, Scotland, United Kingdom.

Position Requirements
10+ Years work experience
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