Collections Agent; Hybrid; Empathetic Resolver
Listed on 2026-10-19
-
Customer Service/HelpDesk
Customer Service Rep
Bill Gosling Outsourcing in Glasgow is seeking a Collections Agent to manage customer accounts with overdue balances. You will contact customers via phone, email, chat, SMS, and website, negotiate payment arrangements, and document all interactions with accuracy.
You’ll work a hybrid schedule (office and remote) with hours Monday–Friday, 8:30am–5:30pm. The role emphasizes empathy for vulnerable customers and compliance with policies while delivering excellent service.
The Collections Agent (Hybrid) - Empathetic Resolver role at Bill Gosling Outsourcing is now open for applications in Glasgow, Scotland, United Kingdom.
The following role is for a Collections Agent (Hybrid) - Empathetic Resolver with Bill Gosling Outsourcing.
Our organisation is growing, and we are hiring a Collections Agent (Hybrid) - Empathetic Resolver in Glasgow, Scotland, United Kingdom.
This role is for the Collections Agent (Hybrid) - Empathetic Resolver role at Bill Gosling Outsourcing.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).