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Complaints Resolution Specialist

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Sanctuary Scotland Housing Association Limited
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 33000 - 34000 GBP Yearly GBP 33000.00 34000.00 YEAR
Job Description & How to Apply Below

Sanctuary Scotland Housing Association Limited in Glasgow is seeking a Complaints Works Coordinator to coordinate and monitor the resolution of outstanding works, ensuring high customer satisfaction in line with regulatory requirements and the Group's policies.

The role will involve gathering information, coordinating investigations, and communicating with customers empathetically while maintaining service standards across Property Services.

This is an excellent opportunity to take on the Complaints Resolution Specialist – Glasgow role at Sanctuary Scotland Housing Association Limited.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Complaints Resolution Specialist – Glasgow role at Sanctuary Scotland Housing Association Limited, based in Glasgow, Scotland, United Kingdom.

We are looking to fill the Complaints Resolution Specialist – Glasgow position at Sanctuary Scotland Housing Association Limited in Glasgow, Scotland, United Kingdom.

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