Design Strategist - Digital Excellence

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities to help our clients unlock value and shape the future. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

We are looking for a Design Strategist to join our Digital Excellence team. You will lead teams of designers, nurture their growth and development while fostering best practice and innovation within our Design community. You will help shape the strategic vision of products and services for our clients and oversee the delivery of design work to ensure technical excellence and high quality, customer focused outcomes.

You'll be joining a thriving community of around 140+ researchers and designers who are focused on delivering inclusive, accessible, and human-centred experiences that drive measurable impact for our clients.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal contribution - Campaign development, internal think‑tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & development - Training to support your career development and the skills demand within the company, certifications etc.

• Define and shape product vision and strategy using evidence‑based insight, ensuring alignment to customer needs and organisational goals.
• Enable clear decision‑making and alignment, ensuring product goals, design intent, and delivery plans are understood and embraced across teams.
• Identify opportunities for product innovation, optimisation, and differentiation, connecting design thinking with commercial viability.
• Champion accessibility, inclusive design, and standards compliance, ensuring products and services are usable, ethical, and scalable.
• Shape responsible AI‑enabled experiences, ensuring emerging technologies are integrated in a human‑centred and commercially sound way.
• Collaborate across disciplines working closely with Designers, Researchers, Product Managers, and Engineers to ensure strategy comes to life in the experience.

• Ensure design projects are scoped, resourced, and supported to achieve successful outcomes.
• Build trusted relationships with senior client stakeholders and articulate the value of design in driving strategic outcomes.
• Contribute to bids, proposals, and pitches, defining design scope, approach, and value proposition.
• Represent Capgemini's design capability externally through thought leadership, industry events, and client showcases.

• Lead, mentor, and inspire designers across UX, Service Design, and Content Design, fostering a culture of collaboration, innovation, and continuous improvement.
• Recruit, develop, and retain top design talent aligned with business needs, ensuring capability growth across the community.
• Provide leadership, coaching, and guidance, helping designers define their career paths, identify growth opportunities, and perform at their best.
• Support us in nurturing the design community through training, events, and capability development initiatives.

• Experience in Design and Research, including hands‑on delivery and team leadership, ideally within a consulting or agency environment.
• Proven experience managing multi‑disciplinary teams.
• Strong stakeholder and client management skills, with experience presenting to and influencing senior audiences.
• Proven track record of developing and growing design talent, fostering a high‑performing and inclusive team culture.
• Experience establishing and refining Design Ops processes from shaping the strategy to scaling and improving ways of working.
• Confident working in agile, iterative environments and collaborating closely with technical and delivery…