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Senior Service Design Lead: Elevate Customer Journeys

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Skipton Building Society
Full Time position
Listed on 2026-08-07
Job specializations:
  • Design & Architecture
    Product Designer, UI/UX Design
Job Description & How to Apply Below

Skipton Building Society is seeking a Senior Service Design Specialist in the United Kingdom to lead and execute advanced service design initiatives. You will collaborate with cross-functional teams to craft service blueprints, journey maps, and systems maps addressing complex user needs.

The role requires a minimum of five years in service design, with a proven track record of delivering end-to-end service design solutions and strong mastery of mapping and blueprinting methodologies.

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Position Requirements
10+ Years work experience
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