Into University Community Liaison Officer

Into University Community Liaison Officer – University of Glasgow

Position Overview
Act as the key point of contact between the University of Glasgow and the Into University (IU) centre team to support the delivery of IU’s programme with children and young people in the Maryhill area. Provide administrative support to enable the partnership to function well and liaise with internal and external partners to maximise the broader community impact of the programme.

Serve as a liaison between the university and IU, providing administrative support, coordinating activities, engaging university staff and students, and ensuring the smooth delivery of IU-related events and programmes on campus.

• Provide administrative support to the University WP team and IU Centre team, arranging facilities on campus for IU programme elements and ensuring smooth delivery.
• Liaise with WP, academic and support staff across the University to form and engage a network of staff and students to support the IU Centre, including delivery of subject‑specific sessions and recruitment of university student mentors.
• Ensure the IU programme links with and complements the University’s existing WP provision, raising awareness within WP and IU teams of work and programme content.
• Coordinate with IU and WP teams to address the needs of individual young people and facilitate access to academic and support services.
• Enable opportunities for IU students to engage in other UofG WP initiatives and vice versa.
• Utilise colleagues within the WP Team to support vulnerable IU students, providing advice on HE and UCAS application procedures, interviews, pre‑entry tests, and transition to university or elsewhere.
• Support the planned work of the centre and additional staff in engaging with colleges and community groups, aligning with broader community WP provision.
• Support donor stewardship through liaison with Into University and the University Development and Alumni team.
• When appropriate, work across the IU centre network to support regional activity in Glasgow and Edinburgh and national activity throughout Scotland.
• Work with WP Research Associate and the WP and IU Centre teams to conduct and disseminate evaluation and research of the programme.
• Manage a complex and changing workload with minimal supervision.
• Perform other duties as required to support the Head of WP, IU Centre and WP teams.

• A1:
  Demonstrated competencies at level 7 (Advanced Higher / Scottish Vocational / HNC) or equivalent.
• A2:
  Sound understanding of learning skills required for study in Higher Education.
• A3:
  Knowledge of the Scottish secondary school system.
• A4:
  Knowledge of HE admissions procedures and the UCAS application process.

• B1:
  Knowledge of the work of Into University and University of Glasgow WP provision.
• B2:
  Understanding of University policy and procedure relating to recruitment and employment.
• B3:
  Understanding of government regulations relating to working with young adults.
• B4:
  Understanding of University policy on Equality and Diversity procedures and policies.
• B5:
  Will have undergone an Enhanced Disclosure Scotland check.

• C1:
  Excellent interpersonal and communication skills.
• C2:
  Excellent team and independent working skills.
• C3:
  Excellent problem‑solving skills.
• C4:
  Demonstrable ability to communicate with school‑level students.
• C5:
  Excellent written and verbal communication.
• C6:
  Excellent IT skills:
  Microsoft Office, including Access.
• C7:
  Ability to work remotely.
• C8:
  Ability to work in a team and independently.
• C9:
  Comfortable with accepting changes.
• C10:
  Ability to keep accurate and up‑to‑date records.
• C11:
  Good timekeeping.
• C12:
  Willingness to be accessible to other team members.
• C13:
  Friendly and student‑centred.
• C14:
  Enthusiasm for wider access and education.

• D1:
  Full, clean driving licence.
• D2:
  Prepared to work flexible hours.
• D3:
  Knowledge of UofG electronic systems (e.g. MyCampus, BI‑Query).

• E1:
  Experience of personal development in a similar role.
• E2:
  Experience of working in the HE and widening…