Commissioning & Warranty Support Technician

Stadler Rail Service UK (SRSUK)

Job Title:
Commissioning & Warranty Support Technician

We are Recruiting!

Are you passionate about the future of rail transport? Do you want to be part of a team that’s shaping the next generation of trains using cutting‑edge technology? Look no further! Join us as a Commissioning & Warranty Support Technician based at our Glasgow depot.

Who we are:

SRSUK is a proud subsidiary of Stadler Rail AG Switzerland. At SRSUK we take pride in delivering high‑class services for our modern trains across the UK. Our established presence in passenger rail, combined with our expanding expertise in freight rail, positions us as a leading service supplier in the UK rail industry. We are dedicated to continuous growth and technical innovation, in line with our ambitious business strategy.

Why Join Us:

Innovative Environment: Working in a fast paced, results orientated environment, you will proactively work alongside your team to ensure services are available.

Growth and Development: You will be part of a dynamic company committed to the development of our people, offering opportunities for learning and career development.

Passionate Team: You will manage a dedicated team working diligently to deliver and provide an essential service successfully collaborating with key stakeholders.

Customer‑Centric Approach: You will work effectively to ensure the needs and expectations of our service users are supplied with the highest standards of service.

What We’re Looking For: We're seeking proactive individuals who align with our company KPI’s and values. If you are looking to make a difference and deliver high quality service then we want to hear from you.

What We Will Offer You In Return:

• Salary – £48,391.84 starting salary. £51,416.33 upon successful completion of probationary period, plus 20% shift allowance.
• 36‑hour working week – A week refers to 7 days for rostering purposes, inclusive of rest days.
• 237.6 hours annual leave per annum.
• Defined Contribution Pension Scheme with Scottish Widows. Auto enrolment is at 4% which is matched with the option to increase contributions up to a maximum of 10% upon completion of probation. Contributions remain matched.
• Death in Service Cover
• Healthshield Cash Plan Membership
• Cycle to Work Scheme
• Enhanced Maternity & Paternity policies

Role Overview:

This role provides expert technical and production support, ensuring accurate performance reporting and reliable delivery of train services. It ensures all operations meet safety, environmental and presentation standards while supporting continuous improvement across the business. Responsibilities include fault diagnosis, complex repairs, and implementing modifications in line with industry regulations. The post holder acts independently, prioritises effectively, and will develop specialist expertise, all while contributing to company KPIs and long‑term growth.

• Interpret train‑borne system downloads, diagnose faults, determine repairs, and support condition‑monitoring systems across the fleet.
• Provide technical guidance to colleagues, production teams and the Client, including secondary checks and mentoring.
• Support investigations into reliability, availability, safety and performance issues, producing high‑quality technical and non‑technical reports.
• Conduct system tests, implement modifications, and ensure compliance with safety procedures, legislation and quality standards.
• Monitor train performance, resolve repeat failures and contribute to engineering change and continuous improvement initiatives.
• Maintain accurate records, reporting, documentation and maintenance data (including SRMS).
• Promote best practice, support cross‑team collaboration, and uphold company values and KPIs.
• Carry out tasks independently, prioritising effectively and contributing to improved processes, systems and ways of working.
• Perform any additional reasonable duties in line with role capability and business needs.

What are we looking for?

• Recognised engineering apprenticeship (City & Guilds/BTEC) with Mechanical, Electrical or Electronic bias and NVQ Level 3 (or equivalent).
• Extensive experience in rolling stock or similar…