More jobs:
L3 Voice Operations Engineer
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-06-12
Listing for:
Auxo Talent
Full Time
position Listed on 2026-06-12
Job specializations:
-
Engineering
Systems Engineer, IT Specialist -
IT/Tech
Systems Engineer, IT Specialist
Job Description & How to Apply Below
We are looking for a skilled Cisco L3 Voice Operations Engineer to join a global voice operations team supporting enterprise-scale communications infrastructure. The successful candidate will provide advanced troubleshooting and operational support across Cisco voice technologies, acting as a key escalation point for complex incidents and service improvements.
Key Responsibilities- Troubleshoot and resolve complex voice and UC issues.
- Support Incident, Problem, and Change Management processes.
- Escalation support for L1 and L2 teams.
- Root cause analysis and service improvement activities.
- Support operational readiness of new deployments.
- Create and maintain technical documentation.
- Track activities within Service Now.
- Cisco Unified Communications Manager (CUCM) 12.x+.
- Cisco IP Telephony environments.
- Cisco Jabber and Jabber Mobile.
- SIP, H.323 and ISDN protocols.
- Session management and call routing.
- Experience supporting enterprise voice and data networks.
- Service Now
Apply now to learn more about this contract opportunity.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×