Human Factors Consultant

Human Factors Engineer – WSP

Join WSP to provide Human Factors and Ergonomics support to rail projects, working with systems engineering, integration, and assurance teams.

• Undertaking usability evaluations in line with Human Factors standards for equipment, layout, and HMIs to demonstrate systems support operators to perform tasks efficiently.
• Conducting Project Ergonomics Surveys, including observing current railway signalling tasks, level crossing control, measuring operational workload, impact assessments, Training Needs Analysis, and analysing and presenting data to be fed into design activities and presented to clients.
• Producing the Concept of Operations to support new or modified station or depot design, and conducting Access & Maintenance assessments, room layout, and workstation design including Control Room design.
• Working with project teams to assess Accessibility and Design for Inclusion.
• Eliciting Ergonomics requirements and working with project teams to deliver user needs.

The Human Factors Engineer works within the systems engineering, integration, and assurance team, supporting People‑Centred Design across multiple rail projects for clients such as HS2, Network Rail, and Crossrail. The role reports to the Technical Lead for People‑Centred Design and involves collaboration across multidisciplinary teams on specialist ergonomics assessments, operational concepts and plans, maintenance concepts, customer experience strategies, and staff recruiting and training strategies.

• Degree or equivalent in a relevant discipline, or equivalent level of experience.
• Experience applying ergonomics techniques and processes in the rail industry.
• Knowledge of the railway industry, railway infrastructure and operational roles.
• Previous Human Factors Experience.
• Member of the Chartered Institute of Ergonomics and Human Factors (preferably working towards Chartership).
• Experience managing and growing a team.

• Work‑life balance
  :
  Hybrid working policy allows two days a week from home and opportunities to collaborate in modern offices across the UK.
• Inclusivity & Belonging
  : WSP welcomes applicants with varied backgrounds and experiences, supporting a culture of inclusion and belonging through employee resource groups.
• Health & Wellbeing
  :
  Access to the Thrive programme, Virtual GP service, reasonable workplace adjustments, Gymflex scheme, and comprehensive menopause support package.
• Flexibility
  :
  Option to take one hour each day for personal activities (WSP My Hour), part-time and flexible working arrangements, and purchasing additional leave.
• Development
  :
  Support for training, mentoring, and Chartership.

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria; please let us know if you require any workplace adjustments in support of your application.