Customer & Dealer

We are seeking confident, competent dealers to join our Customer & Dealer Support team in a dynamic casino environment. In this role you will be the driving force behind smooth table operations, support dealers, engage customers, and ensure every game is secure, interactive and unforgettable. You will greet guests and explain games, supervise tables and uphold safer gambling standards.

• Active PFL issued by the Gambling Commission
• Proven experience as a competent casino dealer
• Strong understanding of table security, game integrity and safer gambling practices
• Excellent communication and customer service skills
• Confidence to supervise tables and support the wider casino team

The role operates within a 24/7 casino environment and may require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.

• Rewards that keep the excitement going – from team incentives and competitions to everyday perks, we recognise and reward effort.
• A strong start that sets you up to win – our induction gives you the confidence, knowledge and support to hit the ground running, with ongoing learning to build your skills.
• Work with energy and variety – no two days are the same. You’ll help shape how we do things, and make a real impact by bringing ideas to life.
• High standards, achieved together – we set the bar high and support each other to reach it, working as a team.
• Room to grow and move forward – whether you’re starting out or ready for your next step we support your development and open up opportunities within Grosvenor Casinos and The Rank Group.

We celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.