Customer Advisor - TradePoint

UK Notional hourly rate £13.10 per hour

Join us as a Trade Point Customer Advisor and you’ll help deliver a great experience for our Trade Point members by engaging, listening & selling the right products & services.

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or orientation.

If you require any additional support or adjustments to help you make an application, please contact us at

The one we all love! Get 20% discount on your purchases at B&Q-store and online, after you've been with us for 1 month.

With our share plans, from just £5 per month, you can build up a savings pot, or use what you save to be a Kingfisher share holder.

If the worst should happen, Life Assurance ensures those close to you have some protection.

We offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.

We offer competitive salaries for all roles, and benchmark them, to ensure that we’re getting it right. And, as we value the contribution of all our colleagues equally, whether they are 17 or 70, our rates of pay for each job is the same.

You’ll have access to the award‑winning Kingfisher Pension Scheme, and we’ll put money in alongside your savings too.

We have a number of medical benefits available depending on your role to help you and your family look after yourselves.

All work and no play is no fun! So, you can enjoy 6.6 weeks' leave, plus we'll reward you with additional leave and cash rewards to celebrate long service anniversaries and milestone years.

If you use a computer regularly for work, then we pay for your eye test every two years. If you do require glasses, then you’ll also get £50/€70 towards single focal lenses and frames too.

Whether you are thinking green, trying to get fit or saving money, our cycle to work scheme helps colleagues spread the cost and save money on any bike and safety equipment through salary sacrifice.

For every 10 years up to 40 years’ service we give extra annual leave and a cash payment.

When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, LEO, we make sure you always have the support you need to take on every challenge and fit your learning around your life.

Here, we know that the best way to grow is together.

LEO is your everyday, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With LEO, you can access training and content, anywhere, anytime and on any device.

Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills.

We believe anyone can learn the technical skills to do their job with excellence. If you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. If you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into.

We do this by designing a number of programmes which help you practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you.

At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose.

I make sure we comply legally and in a safe way as a store, and I empower my team to deliver stock management routines. It’s all about giving our trade customers a great experience and great advice, showing them the right products to build, create and improve their clients' homes.

We’ll carry out a face‑to‑face or online interview. If needed, a second interview may be requested for this role. We’ll contact you with feedback and possibly a job offer.