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Hybrid Retention Specialist - Build Loyalty & Revenue
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-07-25
Listing for:
Focus Group
Full Time
position Listed on 2026-07-25
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Focus Group in Glasgow/Bellshill is seeking a Customer Retention Executive to build lasting relationships, protect revenue and improve customer satisfaction. This hybrid role becomes available after probation and offers a path to grow with a fast‑paced, growing technology business.
You will spot early signs of churn, understand issues, and craft solutions that keep customers loyal. Strong communication, empathy, and problem solving are essential as you navigate tough conversations and
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