Compliance Monitoring Manager | S3 | Monitoring & Testing, Non-Financial Risk | Glasgow or Milton Ke

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Compliance Monitoring Manager | S3 | Monitoring & Testing, Non-Financial Risk | Glasgow or Milton Keynes

Country:
United Kingdom

IT STARTS HERE
Santander () is evolving from  a global, high-impact brand  into a  technology-driven organisation , and our people are at the heart of this journey.  Together , we are driving a  customer-centric transformation  that values bold  thinking, innovation , and the  courage to challenge  what's possible.
This is more than a strategic shift.  It's a chance for driven professionals to grow, learn, and make a real difference .
Our mission is to contribute to help more  people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
THE DIFFERENCE YOU MAKE
Santander UK  is looking for a Compliance Monitoring Manager based out of  Glasgow or Milton Keynes .
The Compliance & Non-Financial Risk ("CNFR") function has a key role in helping Santander UK to manage and minimise its exposure to conduct and regulatory risk. The role of the Compliance Monitoring & Testing team is to help the business in ensuring that they protect the best interests of our customers, that they maintain a high level of integrity in complying with the requirements of the FCA or other regulators, whilst remaining commercial.
The Monitoring and Testing Manager will be responsible for leading the design and execution of Compliance Monitoring (CM) reviews which assess and provide assurance over the effectiveness of the bank's systems and controls in delivering good customer outcomes and managing non-financial conduct and regulatory risks across retail, business and corporate banking.
We're  shaping the way we work  through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
Leading the planning and execution of CM to assess the effectiveness of the bank's systems and controls to deliver good customer outcomes and manage non-financial conduct and regulatory risks.

Managing review teams, ensuring full accountability for scoping, testing, and reporting, considering FCA and other consumer-focused regulatory requirements.

Recommending and overseeing the execution of appropriate and timely actions to enhance control frameworks and improve customer outcomes.

Producing high-quality reports which communicate findings, risks and recommendations to stakeholders at all levels of the organisation.

Utilising effective stakeholder management and leadership, including formal stakeholder engagement and management at all levels of the business.

Supporting the development and ongoing maintenance of the risk-based Compliance Monitoring Plan and associated methodology.

WHAT YOU'LL BRING
Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We're  enabling teams to go beyond  by valuing who they are and empowering what they bring.
The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Professional Experience
Proven ability to lead end-to-end risk-based compliance reviews focusing on non-financial conduct and regulatory risks, including planning, testing and reporting.

In-depth knowledge of conduct and regulatory risk assurance methodologies, risk management frameworks and control environments across retail banking, consumer credit, investments, as well as business and corporate banking

Excellent understanding of UK regulatory requirements, including Consumer Duty, FCA Handbook (including COBS, MCOB, ICOBS, BCOBS, PROD, DISP) and other consumer-focused regulatory requirements

Well-developed analytical and problem-solving skills, with the ability to evaluate and communicate…