Compliance Monitoring and Assurance Manager

Compliance Monitoring and Assurance Manager

Location:
Glasgow or Milton Keynes

Job Description

City Elite are delighted to be working in partnership with a leading UK retail and commercial banking group.

This is a fantastic opportunity to dive straight into Conduct and Compliance risk management framework. You'll use your expertise in assessing and reporting on Conduct and Compliance risk management, behaviours and attitudes to help deliver the Compliance Monitoring and Assurance strategy across the UK. You'll lead and report on risk-based assurance reviews that identify risk and control themes, potential customer harms and associated root causes.

You'll drive the corrective action required to mitigate the root cause of customer harms and enhance associated first line control frameworks. If you have experience in a similar role combined with an inquisitive mindset, this could be the perfect opportunity to develop your career at the heart of the action.

The difference you'll make:

• Leading the planning and execution of compliance monitoring to assess the effectiveness of the bank's systems and controls to deliver good customer outcomes and manage non-financial conduct and regulatory risks.
• Managing review teams, ensuring full accountability for scoping, testing, and reporting, considering FCA and other consumer-focused regulatory requirements.
• Recommending and overseeing the execution of appropriate and timely actions to enhance control frameworks and improve customer outcomes.
• Producing high-quality reports which communicate findings, risks and recommendations to stakeholders at all levels of the organisation.
• Utilising effective stakeholder management and leadership, including formal stakeholder engagement and management at all levels of the business.
• Supporting the development and ongoing maintenance of the risk-based Compliance Monitoring Plan and associated methodology.

What you'll bring:

These are the essential requirements you need to be successful in this role:

• Proven ability to lead end-to-end risk-based compliance reviews focusing on non-financial conduct and regulatory risks, including planning, testing and reporting.
• In-depth knowledge of conduct and regulatory risk assurance methodologies, risk management frameworks and control environments across retail banking, consumer credit, investments, as well as business and corporate banking.
• Excellent understanding of UK regulatory requirements, including Consumer Duty, FCA Handbook (including COBS, MCOB, ICOBS, BCOBS, PROD, DISP) and other consumer-focused regulatory requirements.
• Well-developed analytical and problem-solving skills, with the ability to evaluate and communicate complex issues.

It would also be nice for you to have:

• Excellent written and verbal communication skills, with the ability to present findings clearly to stakeholders.
• Well-developed interpersonal and influencing skills, enabling effective collaboration across teams and functions at a senior level.
• A pro-active, detail-oriented approach to work, ensuring accuracy and thoroughness in assessments
• Excellent project and time management skills, effective at prioritising and leading others.