Pensions Administrator

Pensions Administrator – 12 Month Fixed‑Term Contract

Location:

Central Glasgow

We are currently recruiting for multiple Pension Administrators to join a growing pension administration team based in Central Glasgow. This is an excellent opportunity for individuals looking to build a long‑term career within pensions and financial services, with full training and ongoing professional development provided.

This is a 12‑month fixed‑term contract with multiple intake dates available throughout the year.

• Monday to Friday, 09:00 – 17:00
• Flexible working patterns available following training, with shifts between 07:00 – 19:00

This is a data‑focused and process‑driven administrative role, supporting pension scheme members and internal pension operations. Responsibilities will include reviewing pension records, processing calculations, analysing complex data, preparing written communications, and ensuring pension administration records are maintained accurately.

• Producing and checking pension benefit calculations using internal systems
• Reviewing historical pension data against current pension standards
• Identifying discrepancies, anomalies and inconsistencies in pension records
• Preparing standard letters, reports and administrative documentation
• Recording and analysing data using Excel and internal systems
• Managing pension contribution adjustments and recovery plans
• Handling pension‑related queries via phone, email and live chat where required
• Escalating complex cases appropriately and supporting positive customer outcomes
• Working collaboratively with payroll teams and other departments

• Strong attention to detail and high levels of accuracy
• Good IT literacy, particularly Microsoft Excel and Word
• Strong organisational and administrative skills
• Excellent communication and professional telephone manner
• Ability to analyse and interpret complex information
• Comfortable working within regulated financial or pensions environments
• Ability to prioritise workloads and meet deadlines
• Team‑oriented with a proactive and professional approach
• Previous pensions or financial services experience is beneficial but not essential. Candidates with strong administration, payroll, finance, data processing or customer service backgrounds are encouraged to apply.

Applicants must be eligible for SC (Security Clearance), which requires:

• British nationality
• Continuous residence in the UK for the past 5 years
• No more than 28 consecutive days spent outside of the UK during this period

• 25 days annual leave plus option to purchase additional days
• Pension scheme
• Life assurance
• Annual bonus
• Flexible benefits package
• Ongoing training and professional development support

If you are interested please contact Ha

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.