Fraud Customer Advisor – Banking; Hybrid Potential

CCA Recruitment Group is looking for a Customer Service Advisor to join the Fraud Department in Glasgow. This role involves managing customer calls related to fraud, investigating transactions, and ensuring compliance with banking standards.

The ideal candidate should have a minimum of 12 months experience in a banking environment, possess excellent attention to detail, and be able to handle sensitive situations confidently. The position offers a salary between £26,000 - £28,500 and includes various benefits like a pension scheme and employee wellbeing support.