Local Business Manager Argyle

Glasgow, United Kingdom

As a Local Business Manager, you’ll be the local face of Nationwide’s Business Banking proposition. By building trusted relationships and delivering great customer experiences, you’ll play an important role in supporting local businesses and communities to thrive.

Working across a defined branch and local market area, you’ll develop connections with business customers, introducers and community networks to identify and progress new business opportunities.

We’re looking for a Local Business Manager for our branch in Glasgow.

This role is a permanent position, working full-time, 35 hours per week, Monday to Saturday.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Uncompromisingly Customer, whatever our role

There are all sorts of employee benefits available at Nationwide, including:

Private medical insurance

A highly competitive pension to help you build a strong foundation for retirement

Access to an annual performance-related bonus

Training and development to help you progress your career

A great selection of additional benefits through our salary sacrifice scheme

Life assurance to provide peace of mind for you and your loved ones in the event of your death

Wellhub – access to a range of free and paid options for health and wellness

Up to 2 days of paid volunteering a year

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

You’ll support customers throughout their relationship with Nationwide, from onboarding and everyday servicing to more complex needs, owning the customer journey to ensure good outcomes. By understanding each customer’s ambitions, you’ll deepen relationships, make referrals to other teams where appropriate and help them access the right support to start, run and grow.

You’ll talk to customers about finance where it could help their business and, through our training and accreditation programme, develop the knowledge and confidence to make lending decisions within your delegated authority. We’ll provide training, coaching and ongoing support to help you build your Business Banking expertise, lending knowledge and professional capability. For needs beyond your authority, you’ll connect customers with specialist support and make sure they receive the right follow-up.

You’ll also help branch colleagues build their Business Banking knowledge and confidence so they can recognise when a business customer could benefit from our products and services. In everything you do, you’ll focus on achieving the right outcomes for customers while working accurately, managing risk and meeting conduct and compliance requirements.

As a minimum, you’ll have/be:

• Experience delivering excellent…