Head of Lloyds Intermediaries

Friday 16 October 2026

£0 - £0

Hybrid Working, Job Share

Job Description

Head of Lloyds Intermediaries

Birmingham, Edinburgh, Glasgow, Halifax, Leeds or London

35 hours, full time

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

We’re rebooting an icon and building the future of finance! At Lloyds Banking Group, our purpose is clear. We help Britain prosper and aim to be the best financial services provider for our customers. This is a standout opportunity to join a high-performing team and build our intermediary strategy right from the beginning! The role comes at a pivotal moment. It reports to the Homes Channels & Partnerships Director and leads approximately 75 colleagues.

The focus is on owning the successful launch and establishment of Lloyds Intermediaries in the market, building the strength and reputation of this exciting new intermediary brand. Success means a smooth transition for brokers and colleagues. It means influential relationships across the industry. Most importantly, it means balanced growth and excellent outcomes for brokers, customers and colleagues!

• Deliver the strategy for Lloyds Intermediaries, turning priorities into clear commercial plans.
• Own sales, service and financial performance across the channel. Balance sustainable growth, profitability, risk and customer outcomes.
• Lead relationships with key broker firms, strategic partners and industry influencers.
• Represent Lloyds Banking Group at industry forums and strengthen our market influence.
• Use broker, customer, market and competitor insight to identify growth opportunities and shape future propositions.
• Bring Product, Pricing, Risk, Operations, Marketing, Data and Technology together. Improve journeys, propositions and ways of working.
• Lead, inspire and develop approximately 75 colleagues. Create an inclusive, high-performing culture with clear accountability and strong succession.
• Lead transformation across the channel. Use data, digital capability and technology partnerships to improve performance and make it easier for brokers to do business with us.
• Maintain a strong risk and control environment. Play an active role in the Homes Channels & Partnerships leadership team and lead priorities beyond the immediate remit.

We’re transforming esting billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.

• Senior leadership experience in private banking, wealth management, banking propositions or product management
• .Proven success creating and delivering customer propositions and product strategies.
• Strong commercial leadership with experience of P&L ownership, pricing and performance management.
• Deep understanding of product governance, lifecycle management and customer outcomes.
• Knowledge of banking, lending and wealth-related products, with fiduciary experience advantageous.
• Experience influencing across complex organisational structures and leading large-scale change.
• Strong critical thinking, partner management and decision-making capabilities.
• A track record of building and leading high-performing teams.

*** Internal Only Colleagues ***

There will be an Ask Me Anything Teams Call at 1pm on Wed 14 October for those who want to find out more from the hiring manager Esther Dijkstra. Please contact L for the dial in details. Please note, this is for internal colleagues only.

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