Payroll Manager

As a Payroll Manager, you will be a key member of our Management team, leading our payroll service delivery function to ensure accurate, timely and fully compliant payroll services for a broad and diverse client portfolio. You will play a central role in driving quality, enhancing efficiency, and shaping the future of our payroll offering.

Location:
Edinburgh or Glasgow.

• Lead, coach, and develop the payroll team, including performance management and mentoring to support continuous growth
• Build a high-performance culture focused on quality, accountability, and professional excellence
• Stay up to date with payroll and taxation legislation and emerging industry trends to ensure best-in-class service delivery
• Contribute to strategic growth opportunities with both new and existing clients, helping shape the evolving direction of our payroll service
• Identify opportunities to improve accuracy, efficiency, and workflow within the payroll delivery process
• Conduct regular quality reviews to ensure governance standards are consistently met and exceeded
• Build and maintain strong client relationships, offering proactive insights and leading regular service meetings to collaborate, resolve issues, and celebrate success

• Proven track record of managing and developing teams
• Strong subject matter expertise in UK payroll legislation and compliance
• Excellent communication skills, with the ability to build and maintain strong relationships with clients and key stakeholders at all levels
• Confident in overseeing team workflow to ensure strict deadlines are met
• Skilled in supporting effective dispute resolution
• Highly organised, with excellent attention to detail
• CIPP qualification (or working towards) desirable but not essential
• A leader of your work and your professional learning
• Relevant experience in this or a similar role is preferred
• Previous experience of working with IRIS Payroll Professional/Pay Circlepayroll software would be advantageous,although not essential

Johnston Carmichael helps to build success stories that change lives - whetherit’sour clients, our communities, or most importantly, our people, who now numberover
900 across the UK.

Wework with individuals and businesses all over the country and ourexpertisecoversalmost every industry sector.

We’realso an independent member firm of Moore Global Network Limited, a global accounting and advisory network of over 37,000 advisers across more than 114countries.

Everything we do at Johnston Carmichael is underpinned by our four core values – Doing The Right  Thing, Standing In Other  People’s Shoes, Leading Our Future and Remaining Relevant.

We’vecreated a range of ways to support our people to make sure every voice is heard, including our People and Culture Forum, and we encourage each of our sharp minds to be leaders of their work and learning.

You can read more about our culture and values here.

In the last 10 yearswe’veraised more than £450,000 for charity and continuously evolved our commitment to sustainable business practices. We are Goldsponsors of the Kiltwalkand also partner with Netball Scotland and England Netball,creating an enduringimpact on the ground in our communities.

Payroll is one of the quiet heroes of business functions – every month, employees trust their employers to pay them on time and accurately.

That’swhere we come in.

For organisations of all shapes and sizes across the UK, we provide peace of mind that employees will be paid so the leaders of the business can focus on other important work.

We work with employers to keep them abreast of the many changes in legislation across PAYE and other areas which could affect their business. As well as PAYE services, we also provide outsourced…