Senior Business Support Assistant - Specialist Children’s Services

Senior Business Support Assistant – NHS Greater Glasgow and Clyde

NHS Greater Glasgow and Clyde (NHSGGC) employs about 40,000 staff across clinical and non‑clinical professions. The organization delivers acute hospital, primary, community and mental health care services to over 1.15 million people, and to 2.2 million when regional and national services are included.

Shift pattern – 37 hours per week, Monday to Friday, 9 am to 5 pm.
Duration – fixed term, 23 months.

We are recruiting for the role of Senior Business Support Assistant within the NHSGGC Specialist Children’s Services central management team.
Specialist Children’s Services (SCS) provides clinical services for children and young people with severe, enduring and complex mental health, disability and neuro‑developmental profiles. SCS is hosted by East Dunbartonshire HSCP and is responsible for Specialist Paediatric Services (SCPT), Child and Adolescent Mental Health Services (CAMHS) and Specialist Hosted Services across Greater Glasgow and Clyde.

The post holder will support senior management through efficient provision of a variety of secretarial and administrative duties, working independently for much of the time and demonstrating a clear understanding of NHSGGC SCS services. The role requires a wide administrative experience and the ability to support, encourage and engage with others. Flexibility, the ability to manage a variable workload effectively and resilience under pressure are essential.

Corporate business support experience, previous experience of complaints, HR, eESS and SSTS, and highly developed IT skills are desirable. Working knowledge of NHS organisation and governance procedures and policies is also desirable.

Informal contact – Vicki Kerr, Assistant Business Support Manager, 0141 277 7475 or Victoria.kerrt.

As from 1 st April 2026, the Agenda for Change full‑time working week will reduce from 37 to 36 hours per week
. Part‑time hours will be reduced pro‑rata, but a corresponding increase in the hourly rate will maintain pay.

NHSGGC‑NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organization and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant
, NHSGGC pledges its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHSGGC recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements and this will be discussed during the recruitment process. Relevant HR policies are available on the HR connect site.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply may result in your application being withdrawn from the application process.

For application portal/log‑in issues, please contact the Jobtrain support hub in the first instance.