Family Support Worker

The NHS has committed in the Long-Term Plan to improving care for children and young people (CYP) with complications related to severe obesity and establishing specific clinics in relation to this.

NNUH has been commissioned to deliver a Complications Related to Excess Weight (CEW) service. The clinic will be a leader in the field of paediatric obesity using innovative modes to deliver the highest quality patient care.

This service will be supported by a full and specialised multi‑disciplinary team providing a bio‑psychosocial model for managing conditions and delivering care to our most complex paediatric patients presenting with complications related to excess weight, recognising this is a long‑term condition.

• Identify the factors involved in the development of severe obesity.
• Identify and manage complications with input from appropriate tertiary services; improving the efficiency of care delivery and the overall patient journey.
• Deliver an individualised holistic plan to optimise compliance and outcomes.

The post holder will have responsibility for actively participating as a key member of the CEW team. They will provide quality services for an identified client group under the supervision of the CEW Social Worker within the service.

The post holder will be accountable and work autonomously within the clearly defined boundaries of the job description and personal competencies, and carry out specific delegated tasks. This may include some extended roles delegated by the CEW Social Worker.

The post holder will facilitate joined‑up working with other services involved, in particular schools and children’s services. Where appropriate, the post holder will attend multi‑agency meetings such as Early Help and Family network meetings on behalf of, or in conjunction with, other team members, to support integrated care planning. They will work creatively to support CYP to engage with appropriate community services and facilities to develop and support their identified goals.

As part of this relatively new government initiative, there also is scope to further develop CEW processes and interventions to improve outcomes.

To support the delivery of a high‑quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first‑class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state‑of‑the‑art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students.

We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24‑hours confidential counselling support
• On‑site Nursery
• On‑site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

The post holder will be expected to work within a multi‑disciplinary team to deliver high‑quality family/patient‑centred care and evidence‑based interventions. They must work collaboratively across a range of disciplines, developing knowledge and expertise to enable them to perform non‑complex, protocol‑limited tasks with minimal supervision. They will support families to put into practice and…