Administration Facilitator – Respiratory​/Lung Cancer

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role of the Lung Cancer Facilitator is to ensure the accuracy and completeness of the lung cancer waiting list. Patient activity is planned to achieve patient guarantees, utilising all available resources and minimise patient waiting times. The post holder will provide support to the Clinical Service Manager, Lead Clinician and Waiting List Manager to effectively manage and take an active role in the continual development of the lung cancer service, ensuring the capacity is fully utilised across the service.

• Location based in Glasgow Royal Infirmary
• Full‑time position (37 hours per week)
• Permanent Contract
• Shift pattern for this post are Monday to Friday, 08:30am to 16:30pm

• Responsible for the management of the waiting list within the lung cancer service and ensure accuracy and completeness through the appropriate staff.
• Ensure arrangements are in place to achieve the cancer waiting time targets within NHS GG&C as agreed with the Scottish Government and as committed to in the National Plan.
• Support the maintenance of the lung cancer database systems.
• Continuously develop the Lung Cancer Service and ensure capacity is fully utilised.
• Access information from the radiology electronic web‑based application and alert the relevant clinician for urgent review.
• Proactively obtain patient test results and present to clinicians for review.
• Work towards minimising patient waiting times and ensure no patient exceeds the guarantees by identifying and highlighting long waiters to the relevant Service Manager/Waiting List Manager.
• Maintain electronic data storage e.g. Microsoft Word, Excel, PowerPoint and Outlook.
• Use the Microstrategy application to monitor cancer tracked patients.

• Experience in cancer services or complex healthcare coordination (e.g., respiratory/oncology/MDT).
• Strong organisational skills with meticulous data management; confident using NHS systems and Excel.
• Excellent communication and stakeholder management across multidisciplinary teams.
• Ability to anticipate pathway risks, escalate appropriately, and drive timely resolutions.

• Knowledge of lung cancer diagnostics and pathways (CT, PET‑CT, bronchoscopy/EBUS).
• Experience with cancer waiting‑times reporting.

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e‑learning and classroom‑based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

If you would like to find out more, we would love to hear from you.

Mhairi McGuigan, Interim Business Manager, 0141 201 6350 or email Mhairi.mcguigant

This post may close early to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

From 1 April 2026, the Agenda for Change full‑time working week will reduce from 37 hours to 36 hours. Part‑time working hours will be reduced on a pro‑rata basis. A corresponding increase in the hourly rate will apply, ensuring that…