Counsellor, Mental Health, Healthcare
Listed on 2026-02-25
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Healthcare
Mental Health
GLASGOW Salary range £26,000 to £30,000 based on full time hours of 37.5.
Part time hours will be pro rata salary.
Health Hero is Europe's largest digital telehealth platform, bringing together human expertise and digital convenience to provide remote access for patients, insurance policy holders and employees to expert clinicians and counsellors. Health Hero's mission is to simplify healthcare and improve lives, working to find solutions to capacity challenges and administrative burdens, whilst providing exciting new job opportunities.
EAP Telephone CounsellorAs the mental health and wellbeing arm of Health Hero, our mental health services are now an integral part of the culture of many successful organisations in the private and public sector, working in partnership with service users, business and HR professionals, in a range of environments, to prevent and overcome the stress, trauma and absence issues that can limit people from performing and engaging with life.
We are looking for fully qualified Counsellor/Psychotherapists to join us on a part time basis and are delighted to offer this exciting opportunity to join our EAP Clinical Team.
You will be:- Carrying out Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways, delivering a range of support in our Pathway, which involves Booked Assessment Appointments, In The Moment Support or Booked Single Sessions via telephone and/or video calls.
- Carrying out Risk Assessments and following the Safeguarding and Risk Protocol process.
- Managing a caseload of clients requiring Structured Counselling, which will depend on your contractual hours, as well as the needs of the service.
- Writing brief, accurate and concise clinical notes, of all interactions.
- Integrated into our Support Line Team.
Able to work a minimum of 22.5 hrs per week (at least 1 day shift based in-office, Glasgow, which is mandatory). We currently have vacancies for the 3 or 4 shifts per week.
- The shift patterns may include the following range: 8am‑4pm, 10am‑6pm, 12pm‑8pm, 2pm‑10pm (half or full days).
- 4pm‑Midnight (Home).
- Midnight‑6am (Home).
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