Health Care Support Worker - Medical

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

An exciting opportunity has arisen for a Healthcare Support Worker to join our team within gastroenterology ward 8 of Glasgow Royal Infirmary.

The post holder will be expected to ensure safe and effective care that enhances the patient experience. You should have at least 1 year experience at Band 2 level in an acute hospital setting. Candidates should have experience of recording Patient Observations (NEWS) Venepuncture and Cannulation, ECG recording – or a willingness to learn these skills. You will be able to demonstrate high professional standards of care and the ability to work effectively within a multidisciplinary team setting.

You will utilise a broad range of knowledge and skills in the assessment, planning and implementation of care for our patients.

We are passionate about supporting the well‑being and development of our team and you will be supported through mentorship and education from our Clinical Nurse Educator.

• Location based in Glasgow Royal Infirmary
• Permanent Contract
• Part‑time position (34.1 hours per week)
• The shift pattern for this post is rotational, days, nights and weekends.

• Demonstrates care and compassion to patients, carers and relatives to help ensure high quality person centred patient care is delivered at all times.
• Assist patients with activities of daily living. This will typically include all basic care including the feeding, bathing and repositioning of the patient under the supervision of a trained nurse.
• Provide support to the registered nurse and, where appropriate, other members of the Clinical Team as required.
• To co‑operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating clients to maximise patient care.
• To maintain patient confidentiality at all times and follow information governance policies and procedures.
• To participate in maintaining accurate and up‑to‑date records, e.g. fluid intake charts to ensure effective communication.
• To follow NHSGGC policies and procedures to ensure maintenance of safe working practices for patients and colleagues.

• Training is provided to enable the HCSW to comply with the Mandatory Induction Standards for Healthcare Support Workers in Scotland 2009; and with the Code of Conduct for Healthcare Support Workers, both as amended from time to time.

• SVQ II qualification or equivalent in a relevant area gained through experience, on the job training and short courses.

• Compliance with Mandatory updates annually (or as required) on an ongoing basis.

• Ability to carry out assigned tasks effectively in a busy environment.
• Understands and complies with HCSW mandatory induction standards and code of conduct.
• Completion and maintenance of statutory & mandatory learning activities.
• Awareness, understanding and compliance of policies and practices e.g. Escort Policy, Prevention and control of infection and Health and Safety. This post holder is therefore able to work within the scope of their practice under direct and indirect supervision by a registered nurse (training will be provided).
• Can demonstrate knowledge of equipment used within the department to support the registered nurse and ensure that they are compatible and in good working order. Will escalat[e] any concerns to registered nurse.

• Completion of in house training programme as required.
• Continues to develop knowledge and practice through a combination of instruction, on the job learning, attending teaching sessions and study days, where appropriate.

• Can demonstrate a range…