Counselling Practice Manager

Counselling Practice Manager

Based within Murray’s Initiative’s Head Office in North Claremont Street with travel throughout Glasgow and surrounding areas

Starting Salary £32,826 per annum

Full Time 35 hours per week

Mainly business hours but will also include one late night per week and occasional Saturdays as part of a rota.

We understand that many will have other commitments outside of work and so flexible working, part-time hours or job-sharing arrangements will be considered for the right candidate.

About Us:

Murray’s Initiative (formally known as Glasgow Council on Alcohol) is an independent Scottish charity that works to reduce alcohol and drug-related harm at both individual and community levels. Established in 1965, Murray’s Initiative adopts a long-term, trauma-informed and asset-based approach to changing the culture around substance use. Its services are built on a person-centred, harm-reduction model, supporting people whether their goal is to reduce consumption or achieve abstinence.

Murray’s Initiative offers free, confidential counselling services for people concerned about their own or someone else's drinking. Murray’s Initiative delivers a range of interventions including groupwork and employability support as well as a number of holistic and inclusive services, such as a women’s service for survivors of gender-based violence, young persons peer education service, LGBTQ+ health and wellbeing support and tailored wellbeing programmes.

Murray’s Initiative is also a recognised provider of professional development, offering a comprehensive training portfolio including education aimed at increasing awareness of alcohol use and promoting healthier lifestyles, COSCA Counselling Skills and a Diploma in Integrative Counselling and Psychotherapy.

Murray’s Initiative deliver services over 6 days per week and throughout Glasgow, East Dunbartonshire and East Renfrewshire, helping people make meaningful, positive change in their lives.

The foundation of Murray’s Initiative is our supportive and inclusive culture for all who engage and work with us.

About the Role:

The Counselling Practice Manager will lead and manage Murray’s Initiative’s Integrated Counselling Services, which includes commissioned counselling services for adults seeking support for their alcohol and / or drug use and a privately funded wellbeing counselling service.

The Counselling Practice Manager will manage and support all counsellors working in Glasgow, East Dunbartonshire, East Renfrewshire and North Lanarkshire, student placements from the Murray’s Initiative Diploma and volunteer counsellors. The post holder will contribute to service delivery by managing a small caseload of clients. The post holder will support the Head of Client Services/Deputy CEO in managing and co-ordinating a high-quality service within Murray’s Initiative, whilst ensuring that staff counsellors, volunteers, and students receive appropriate supervision, support, and guidance.

As part of the Service Management Team, the Counselling Practice Manager will develop, influence and drive forward the strategy for Murray’s Initiative.

The Counselling Practice Manager will report to the Head of Client Services / Deputy CEO.

This post requires membership of the Protection of Vulnerable Groups (PVG) Scheme for children and protected adults. Successful applicants will be required to join the PVG Scheme.

Key Responsibilities of the Counselling Practice Manager

- Lead and manage the operational delivery of Murray’s Initiative Integrative Counselling Services, delivered throughout Glasgow, East Renfrewshire, East Dunbartonshire and North Lanarkshire.

- Ensuring that services comply with contractual service level agreements, NHS waiting times, COSCA/BACP ethical standards, quality assurance processes, risk management and effective client record management.

- Manage a small caseload of counselling clients, triage clients to ensure suitability for counselling, provide counselling cover at short notice in emergencies and answer helpline calls from vulnerable individuals in crisis to provide counselling support.

- Oversee service performance and development by managing referrals,…