Care at Home Manager - 483486

Job Description:

We are seeking an experienced and motivated Registered Care at Home Manager to lead, develop and grow our Care at Home service. This is an exciting opportunity to join a progressive healthcare organisation and play a key role in delivering high-quality, person-centred care while ensuring regulatory excellence and sustainable service growth.

Here at SNMS, we have adult and child Care at Home Clients requiring complex or palliative care from their own home. We provide nurses or carers for a minimum of 4-hour sessions allowing more focus, flexibility and choice in care provision. The aim of providing care at home is to provide assistance in maintaining an independent lifestyle for older or disabled people, those who have long-term or terminal illness or who have learning difficulties or mental illness.

We provide specialist training for our staff to meet an individual's unique requirements.

The role involves overseeing the provision of Care at Home provided by our Nurses and Care staff to our Service Users and to grow and develop this division of the business. This role includes but is not limited to carrying out Care at Home Assessments, creating appropriate Care Plans, overseeing the implementation of the said Care Plans, and overseeing the co-ordination of Care to ensure that the Care at Home Service Users always receive the best possible care.

Maintaining current and developing new relationships with clients and staff to grow this division of the business.

The successful candidate will lead a growing Care at Home service supporting individuals with complex, palliative and personal care needs across Greater Glasgow. The role will work closely with Directors, Nursing Coordinators, Registered Nurses and Care Staff to oversee the delivery of high-quality person-centred care and support the continued development of the service.

• Act as the Registered Manager for the Care at Home Service, reporting directly to the Directors and providing management and leadership to Coordinators, Care Supervisors and Care Staff.
• Ensure the service operates in full compliance with Care Inspectorate standards and conditions of registration.
• Provide day-to-day leadership and management of the service, ensuring safe and effective care delivery.
• Promote a culture of dignity, respect, and person-centred care.

• Provide clinical leadership and oversight for all care packages. Clinical support is available from the Company's Nursing Management Team for complex nursing packages.
• Ensure care plans are robust, up-to-date, and reflective of individual needs and risks.
• Monitor clinical practice, ensuring care is delivered safely and in line with best practice.
• Lead on incident management, investigations, and safeguarding concerns.
• Ensure appropriate medication management systems are in place and followed.

The Registered Care at Home Manager will be responsible for delivering and maintaining high standards of service performance, measured through:

• Achievement of positive Care Inspectorate inspection outcomes and grades.
• High levels of service user and family satisfaction.
• Strong staff retention, engagement, and wellbeing.
• Compliance with all regulatory, contractual, and organisational requirements.
• Achievement of mandatory training, supervision, and competency compliance targets.
• Effective management of audits, quality assurance activities, and continuous improvement plans.
• Safe and effective delivery of person-centered care across all service areas.
• Successful growth and development of the Care at Home service, including service capacity and quality outcomes.
• Monitoring and analysis of performance data to identify trends, address risks, and drive service improvements.
• Maintaining accurate records and achieving key quality and operational performance targets.

• Maintain full compliance with relevant legislation, including Care Inspectorate requirements and Scottish Social Services Council (SSSC) standards where applicable.
• Lead inspections and…