Procurement & Housekeeper Support Operative Trauma & Orthopaedics B3

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Ward Support Coordinator plays a key role in supporting the delivery of high-quality patient care by maintaining a clean, safe, and well‑organised ward environment. Working as an integral member of the ward team, the post holder provides a range of non‑clinical support services including stock management, environmental cleanliness, catering coordination, supplies management, equipment monitoring, and general maintenance reporting. The role involves close collaboration with the Senior Charge Nurse, ward staff, support services, procurement teams, National Distribution Centre, pharmacy, catering, portering services, and external suppliers to ensure national and local standards are consistently achieved.

Permanent

Glasgow Royal Infirmary, 84 Castle Street, Glasgow, G4 0SF

36 Hours (Monday to Friday - Day Shift)

The post holder will support the day-to-day operation of the ward by ensuring stock levels, consumables, equipment, catering supplies, and non‑clinical services are maintained to meet patient and service needs. Responsibilities include managing and monitoring stock and non‑stock items, undertaking stock rotation and quality checks, sourcing alternative products during shortages, supporting annual audits, resolving invoice queries, and liaising with procurement, pharmacy, clinical teams, and suppliers.

The post holder will help maintain high standards of cleanliness within ward and communal areas, monitor kitchen facilities and catering provisions, coordinate specialist dietary requirements, and ensure storage areas remain organised and compliant. Additional duties include monitoring equipment, reporting faults, coordinating repairs, managing delivery and returns processes, supporting blood collection and phlebotomy supplies, planning stock requirements during peak periods, and contributing to service improvements.

The role requires regular communication with patients, visitors, relatives, and multidisciplinary colleagues while maintaining patient dignity, confidentiality, and a safe ward environment at all times.

• Experience of working within a healthcare, ward, supplies, stores, facilities, or support services environment.
• Knowledge of stock control, inventory management, stock rotation, and ordering processes.
• Understanding of cleanliness, infection prevention, and environmental standards within healthcare settings.
• Good organisational and time management skills with the ability to prioritise workload effectively.
• Effective communication and interpersonal skills, with the ability to work collaboratively with multidisciplinary teams.
• Ability to maintain accurate records and support audit processes.
• Experience of working with procurement, supply chain, or ordering systems is desirable.
• Awareness of health and safety requirements relating to equipment, storage, and manual handling.
• Basic IT skills, including the use of electronic ordering and inventory systems.
• Commitment to delivering high standards of customer service to patients, visitors, and colleagues.
• Willingness to undertake all mandatory NHS training relevant to the role.
• Understanding of confidentiality, dignity, and person‑centred care principles.

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including…