Lung Cancer Support Worker, Band 4

Lung Cancer Support Worker, Band 4

The closing date is 27 September 2026

Lung Cancer Support Worker, Band 4 (22.5 hours a week)

The postholder will be an integral part of the cancer team, who works under the supervision of the Clinical Nurse Specialist (CNS). The main purpose of the role is to support people to navigate the complex health and social care system during and/or following completion of cancer treatment. The post holder will coordinate care by delivering emotional and practical support to patients with a diagnosis of cancer.

You will specifically lead in the delivery of Holistic Needs Assessment's which aim to identify and address patient’s concerns.

The post holder will be working across site.

The proposed interview date is 5th October

• To provide general information and support about cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life.
• A key aspect of the role involves daily and direct (e.g., face-to-face, virtual and telephone) communication with patients, relatives, carers and other health and social care professionals. The information and nature of communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity.
• To meet the challenge of supporting patients living with the consequences of a cancer diagnosis. Encompassing patients receiving curative and palliative treatments and supportive care.
• Establish a process of Holistic Needs Assessment. Undertaking patient assessments and formulating individual Care Plans to best suit patient needs and preferences.
• To support the CNS team by contributing to the redesign of care pathways for patients with cancer to improve quality and patient safety.

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

• To undertake by negotiation, administrative tasks currently undertaken by the CNS team ie monitoring of databases, monitoring telephone helpline.
• Provide basic telephone advice and refer to / or signpost to other sources of support.
• Communicate and signpost to appropriate needs related information.
• To be actively involved in service development plans such as Prehab etc.
• Guide people using self-assessment resources.
• To strengthen the links with primary and secondary services and refer to multi-disciplinary team members as appropriate
• Be proactive and motivated; to be able to identify areas of potential future role development and demonstrate how this will contribute to an enhanced provision of patient care within the team.
• To undertake specific supervised and unsupervised work, organising and prioritising own caseload (within clearly…