Modern Apprenticeship - Administration; Hr

Modern Apprenticeship - Administration (HR)

Duration: 12 months

Salary:
Starting salary: £23006 per annum

Start Date:

Starts August 2026

Build a career to be proud of with a Scot Rail Modern Apprenticeship. With more than 5,000 employees, Scot Rail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland.

We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon‑free railway in Scotland by 2035.

As part of our HR team, you’ll gain valuable hands‑on experience in a variety of administrative tasks, working across different HR teams from Early Careers, People Services, Rewards and Recognition and Recruitment.

This is more than just an apprenticeship; it’s a springboard to your future. You’ll receive a competitive salary, ongoing professional development, and the chance to earn a nationally recognised qualification while gaining experience in a dynamic and growing industry.

• Act as the main point of contact for Scot Rail’s central Early Careers mailbox.
• Become a super‑user in FIPS (Funding Information and Processing System) to enable you to understand and manage payments regarding Modern, Foundation and Graduate Apprenticeships, and to support your colleagues with claims for this system.
• Manage initial enquiries from colleagues to understand their requests, register new users, manage claims withdrawals while ensuring all compliance processes are completed.
• Become an expert user of Scot Rail’s e‑learning platform, Learning Assistant to support colleagues with troubleshooting and with reviewing candidate portfolios, update managers, assign correct qualifications and send user guides.
• Work with our software applications such as the Rewards and Recognition portal to contribute to a rewarding and engaging employee experience.
• Assist with tasks that support our day‑to‑day operations, like data entry, document management and digital communication.
• Gain experience using a variety of digital tools and software applications, including industry‑specific programmes.
• Review online college portals to gather attendance data to create Excel reports for key stakeholders.

Due to funding criteria, this apprenticeship is open to people aged 16 to 24, and people up to age 29 who identify as having a disability or who are care‑experienced. Whether you’re coming straight from school, further education or are already in employment, we would love to hear from you.

As a minimum, applicants should have relevant skills, qualifications and/or experience at SCQF Level 4 (or above) including English. A business/admin subject is preferred.

Candidates should have:

• An interest in working in administration.
• A willingness to learn.
• A willingness to complete a 12‑month apprenticeship.
• A willingness to attend regular reviews to discuss your progress and development.
• A willingness to attend internal training (and external training if required) and take responsibility, with support, to collect the evidence required for your SVQ Portfolio.

To develop skills, knowledge, and experience in all relevant aspects of administrative support. This will be through on‑the‑job training, attending regular meetings with the mentor and assessor leading to the successful completion of a relevant vocational qualification.

You will learn how to use our systems, Word, Excel and all Office 365 applications. You will learn about teamwork and how to manage your workload. You will learn how to communicate in a busy office environment, while developing essential customer‑service skills.

Your time will be divided between gaining real‑life workplace experience with Scot Rail and allocated time each week to complete your qualification.

Please note that due to the volume of interest received these vacancies could close prior to the published date.

Candidates short‑listed will be invited to attend a selection interview. All offers are subject to passing our pre‑employment checks which include a criminal record check, medical and referencing.

Scot Rail is six times accredited as a Top Employer, has achieved Leaders in Diversity and is a Disability Confident Employer. We value, celebrate, and respect the diversity of our people and aim to inspire, attract, retain, and develop the best talent. Because we value diversity and the benefits it brings, we want to continue improving the diversity of our people and particularly welcome applications from women, young people, LGBT+ people, people with a disability, and people from an ethnically diverse background.