Learning & Development Designer

Job Title
- Learning & Development Designer Location
- Bexhill or Leicester (Hybrid)

Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4

Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box.

Join an ambitious learning team where you can shape learning from the first conversation through to launch and continuous improvement. You will turn business needs into innovative, inclusive and engaging experiences across digital, virtual and in-person formats, supporting technical insurance learning and wider capability across Claims, Customer Operations and other teams. With real ownership across discovery, design, development, delivery and evaluation, you will help bring an exciting learning agenda to life and create solutions that make a measurable difference for colleagues and customers.

• Own the end-to-end learning design journey, from discovery and consultation through to design, build, launch, evaluation and continuous improvement
• Create innovative experiential learning across a range of modalities
• Partner with OD Capability Partners, Training Leaders, HR Business Partners and subject matter experts to define needs, outcomes and build the right solution
• Deliver engaging, accurate, inclusive, brand-compliant and quality-assured programmes, experiences, content and learning assets to agreed scope and timescales
• Leverage emerging technologies, including AI-powered learning tools and immersive learning platforms, to enhance learner engagement and experience, accelerate development and deliver innovative learning solutions at scale
• Bring our learning agenda to life by staying close to L&D trends, testing new approaches and using feedback and insight to improve impact and performance

• Proven experience designing highly engaging blended learning experiences that connect clearly to business priorities and desired outcomes
• Strong end-to-end design capability, with confidence moving from discovery to development, deployment and evaluation
• A passion for learning innovation, with curiosity and confidence to explore and adopt new tools, emerging technologies and modern learning approaches to enhance the design and delivery of learning solutions
• Advanced knowledge of content authoring, graphic design and multimedia tools, such as Adobe Creative Cloud, Articulate 360 and web-based platforms
• Excellent stakeholder consultation and collaboration skills, with the ability to give and receive constructive feedback and influence the quality of the final product
• Comfortable working at pace, managing multiple priorities and ambiguity while taking ownership, solving problems and escalating when needed

• Recruiter screening call
• 1st stage interview with hiring leader
• 2nd interview with hiring leaders leader

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website.

Regrettably, we are unable to offer sponsorship for this role.

• In addition to a competitive salary you will also receive… Flexible working –we champion a flexible hybrid working approach – please speak to your recruiter to discuss…