Team Administrator | SEC

People Team Administrator - SEC | Full-Time

£28,500 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

The People Team Administrator plays a crucial role in ensuring the smooth and efficient management of staff resources and operational logistics. They are responsible for overseeing daily staffing needs, coordinating communication between different teams, and ensuring compliance with organisational policies and procedures. This includes managing attendance, scheduling, payroll, and timesheet processing, as well as addressing pay queries and onboarding processes. The role requires close collaboration with other departments, such as culinary and human resources, to facilitate access and maintain accurate records.

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

• Oversee daily staffing requirements, ensuring that all shifts are adequately covered.
• Manage the scheduling system, including updating and maintaining rotas, adjusting for absences, and coordinating with department heads to address any staffing shortfalls.
• Cross-check staff attendance with scheduling sheets and resolve discrepancies.

• Ensure accurate and timely processing of payroll by verifying timesheets, addressing any discrepancies, and liaising with the payroll department.
• Manually input timesheets for employees who fail to clock in and ensure all timesheets are properly recorded and filed.

• Respond to inquiries from staff and management regarding scheduling, payroll, and other operational matters.

• Ensure all staffing and operational practices comply with company policies and legal requirements.
• Process new hires, leavers, and employee changes in HR systems, ensuring all records are up-to-date.

• Coordinate with staffing agencies to manage temporary staff bookings, including sending out booking forms, processing timecards, and ensuring accurate billing.
• Liaise with vendors and external partners as needed to support operational needs.

• Maintain accurate and organised records of all staffing, scheduling, and payroll activities.
• Generate reports and analyse data related to staffing, attendance, and payroll to support operational decision-making.

• Stay updated with industry best practices and legislative changes related to human resources and operations management.

• Assist or lead with planning and coordination for special events, including ensuring adequate staffing and logistical support.
• Support additional projects and initiatives as directed by senior management, such as onboarding processes, training programs, and internal communications.

Key

Qualifications:

Experience:

A minimum of 1 years of experience in human resources, operations, or people…