Employee Relations Specialist

Morson Edge is pleased to be supporting our client in North Lanarkshire to recruit an Employee Relations Specialist on a permanent basis.

The role will provide practical, commercially focused HR advice and guidance to managers, supporting the effective management of employee relations matters across a diverse, operational workforce. The role will involve managing cases from initial advice through to resolution, ensuring decisions are fair, consistent and compliant with employment legislation and internal policies.

• Advise, coach and support managers on a broad range of employee relations matters, including disciplinary, grievance, absence, performance, probation, redundancy consultation, TUPE and compliance investigations.
• Manage complex ER cases from initial assessment through to conclusion, providing clear guidance on process, risk and appropriate outcomes.
• Support managers in addressing conduct, behavioural, welfare and performance concerns, encouraging early intervention and informal resolution wherever appropriate.
• Provide advice on workplace and operational compliance matters, including breaches of conduct standards, confidentiality, data protection, health and safety and site-related incidents.
• Work closely with HR colleagues, operational management, compliance teams, employee representatives and external advisers to ensure consistent case management and effective communication.
• Support consultation and employee engagement processes, including matters involving trade unions and workforce representatives.
• Identify sensitive or high-risk cases and elevate appropriately, ensuring potential legal, operational and reputational risks are managed.
• Maintain accurate and up-to-date records of all employee relations activity, advice, decisions and case outcomes within the relevant HR systems.
• Analyse case management data to identify trends, recurring issues and areas where additional management guidance or intervention may be beneficial.
• Contribute to the continuous improvement of HR processes, procedures and service delivery, promoting consistent practices across multiple operational locations.
• Ensure employee information is handled confidentially and in accordance with GDPR and relevant data protection requirements.

• Proven experience in an Employee Relations or HR advisory role, ideally within a complex, fast-paced or operational environment.
• Strong working knowledge of UK employment legislation and best practice in employee relations.
• Demonstrable experience managing end-to-end ER cases, including complex disciplinary, grievance and workplace investigation processes.
• Confident in advising, coaching and influencing managers at all levels, with the ability to challenge constructively where necessary.
• Strong organisational skills, with the ability to prioritise a varied and often high-volume caseload.
• Excellent communication and relationship-building skills, with the ability to handle sensitive matters professionally and objectively.
• CIPD Level 5 qualification or equivalent practical experience.
• Experience working within a large, multi-site or operational organisation.
• Previous exposure to trade union environments, collective agreements or industry-specific employment arrangements.

• Car allowance of £5,000 annually
• Hybrid working
• Competitive employer pension contribution
• 26 days annual leave, plus bank holidays
• Private health care