Senior Dynamics 365 Functional Consultant

Senior Dynamics 365 Functional Consultant

Join to apply for the Senior Dynamics 365 Functional Consultant role at FSP

We have an exciting opportunity for a Senior Dynamics 365 Functional Consultant to join our growing D365 team.

The Senior D365 Functional Consultant is responsible for planning, designing, delivering and supporting best in class solutions built upon the Microsoft Dynamics 365 platform. This role is accountable for the technical delivery of projects and requires engagement in the full project lifecycle from presales through to operational handover. The successful candidate will be a passionate advocate of innovation with a preference towards using new technology to solve business problems.

• Architecture and Design of D365 Solutions including (but not limited to) Dynamics CE/CRM, Power Platform, and wider D365 Platform
• Maintain up-to-date knowledge of Dynamics 365 CRM platform developments, including wave releases, new features, and best practices, and proactively incorporate them into solution design and client advisory.
• Client consultancy and workshops to capture requirements and technical design needs
• Implementation and support of D365 Solutions
• Consultancy for migrations to D365, best practice and oversight
• Delivery of training and client workshops in support of our solutions
• Building trusted client relationships
• Mentoring and training of team members
• Technical and commercial pre-sales (e.g. estimating, SoWs)
• Consistent demonstration of high-quality deliverables and communication
• Continuous improvement through team initiatives
• Accurate time keeping, awareness of commercial budgets and general consultancy good practices

• Possess an excellent understanding of key components of Dynamics 365
• Able to consult and advise clients on the capabilities of the broader Dynamics platform
• Ability to provide business analysis consultancy to aid with solution design decisions and requirements capture
• Significant experience of designing and leading solutions using Dynamics CE/CRM
• Experience of taking overall accountability for client outcomes and direction
• Experience of leading project teams in close collaboration with clients
• Experience of Data Governance and Information Protection principles
• Experience of designing and implementing solutions using Microsoft Azure
• Awareness of user experience (UX) and user interface (UI) design concepts
• Self-motivated and proactive in staying current with Microsoft Dynamics 365 CRM updates, including platform enhancements, roadmap changes, and community insights and translate them into practical value for clients and internal teams

• Strong alignment with FSP values and ethos
• Commitment to teamwork, quality and mutual success
• Proactivity with an ability to operate with pace and energy
• Strong communication and interpersonal skills
• Dedication to excellence and quality

Founded in 2012, FSP Consulting Services (FSP) are a leading enterprise-level digital evolution and cyber security consultancy. We enable peak performance, cultural cohesion and business growth through technology by adopting a comprehensive approach to strategy and creating viable, sustainable, and resilient digital futures for organisations and their teams.

At the heart of everything we do is our unwavering commitment to the evolution of organisations and their people. We work in partnership with our clients, helping them to become responsive, engaged and supremely equipped for a successful future, blending high-quality business and technology delivery with a dedication to exceptional client experience.

Behind this commitment is a dedicated employee-first strategy, built around our organisation’s core values. We are proud to be a multi award-winning workplace, most notably recognised by Best Companies™ as #1 Best Company To Work For in the UK, Tech and the South East in 2023.

We are ISO
27001 and ISO
9001 Certified by UKAS. We are also a CREST approved penetration testing and SOC company, IASME Cyber Essentials Certification body and Cyber Essentials Plus certified.

Find out more about our awards here:

• A collaborative and supportive environment in…