Pre-Sales Specialist; Voice & Data

Pre-Sales Specialist - Voice & Data

Focus Group | Glasgow (Hybrid) | Up to £50,000

We're looking for a talented Pre-Sales Specialist to join our growing team in Glasgow. This is a hybrid role that puts you at the forefront of customer engagement, where you'll combine technical expertise with commercial acumen to design and deliver innovative telecommunications solutions.

As our Pre-Sales Specialist, you'll be the technical bridge between our sales team and customers, translating complex requirements into compelling solutions that drive business growth. You'll work with cutting-edge voice and data technologies, from UCaaS and CCaaS platforms to SD-WAN and modern connectivity solutions.

Customer Engagement

• Meet with prospective and existing customers to understand their technical and business requirements
• Design and present tailored telephony and data solutions that solve real business challenges
• Deliver compelling technical presentations to stakeholders at all levels

Solution Design

• Create comprehensive technical designs including network diagrams and configuration documentation
• Provide technical sign-off on solutions, ensuring compatibility and best practice
• Work with our product team to shape future offerings

Sales Enablement

• Support field and office-based sales teams throughout the sales cycle
• Deliver product training to Business Development Managers, Account Managers, and channel partners
• Structure winning proposals that clearly articulate business value and cost savings

Collaboration

• Interface with delivery and project teams to ensure smooth handovers
• Liaise with suppliers and technical teams on solution viability
• Contribute to KPIs and drive deal closure

Essential Experience

• 2-3 years in a pre-sales, solutions consultant, or technical sales role within telecommunications or unified communications
• Strong technical knowledge of UCaaS and CCaaS solutions (on-premises, private hosted, and public cloud)
• Understanding of data connectivity solutions including Internet, MPLS, SD-WAN, and network infrastructure
• Proven ability to design and present technical solutions to diverse audiences

Key Skills

• Excellent presentation and communication skills with confidence at all stakeholder levels
• Ability to translate technical complexity into clear business value
• Strong commercial awareness including margins, pricing, and profitability
• Experience supporting full sales cycles including RFPs and proof-of-concepts
• Solution architecture capabilities with technical documentation skills

• Competitive salary up to £50,000
• Hybrid working from our Glasgow office
• Opportunity to work with cutting-edge voice and data technologies
• Collaborative environment with ongoing training and development
• Be part of a team driving real business impact

Focus Group is a leading provider of IT and telecommunications solutions, trusted by businesses across the UK to deliver transformative technology that drives growth and efficiency. With a comprehensive portfolio spanning unified communications, cloud services, connectivity, cybersecurity, and managed IT solutions, we help organisations of all sizes navigate their digital transformation journey.

Backed by Hg Capital and with a valuation exceeding $1 billion, we've built our success on technical excellence, innovation, and an unwavering commitment to customer satisfaction. Our team of over 1,300 professionals across the UK combines deep technical expertise with commercial insight to deliver solutions that make a real difference to our clients  operations.

As we continue to expand, we're looking for talented individuals who share our passion for technology and customer success to join our dynamic team.