Solutions Analyst III - UAT - Technology

Job Description

J.P. Morgan is seeking a Senior Associate to provide Test Management and supervision for the Payments Technology LOB in a cross‑business, cross‑functional project‑based environment. The role also involves testing experience on other LOBs, support for transformational Global initiatives within Test Integration And Implementation (TII) Services, and the strategic roll‑out of an automated testing solution.

As a Senior Associate within the Payments Technology team, you will have the day‑to‑day responsibility of leading a test team, which includes daily supervision, allocation of duties, timely resolution of testing issues, and regular communication with the reporting manager.

• Day‑to‑day responsibility of leading a test team, which would involve daily supervision, allocation of duties, timely resolution of testing issues and regular communication with the reporting manager; responsibility for the provision of accurate testing estimates within daily scrum calls.
• Requirements planning against an End‑to‑End test strategy, including test data, environments, defect management and test automation.
• Ability to effectively lead daily Scrum Calls and deputise for the Programme Test Manager in fortnightly Delivery Working Group meetings.
• Ability to manage expectations of both stakeholders and teams supporting E2E test execution.
• Identification of testing automation opportunities and test synergies within the Project.
• Responsible for completing a knowledge audit/matrix on each team member, documenting any gaps, taking steps to fill those gaps and ultimately ensuring that all UAT skills are transferable across the team.
• Escalating daily issues to the Programme Test Manager and managing expectations regarding testing and project timeline.
• Documentation and execution of test scenarios – identify specific scenarios and write test scripts using Business Driven Development for example Gherkin.
• Partner closely with Operations, Product and Technology groups.
• Taking responsibility for the monitoring and reporting of Testing defects and the re‑testing process.
• Validation and presentation of Test Results for internal Sign‑off.
• Strong organisational skills – ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines.
• Expertise in Agile project delivery methodology and skills to learn and work with evolving methodologies.

• Bachelor’s degree with relevant experience or equivalent; expert in troubleshooting, resolving, and maintaining Cucumber / Gherkin, Java, Selenium or a similar tool.
• Functional knowledge of the Payments domain and experience in testing processes to define requirements, document user stories and test scripts through to test execution.
• Utilisation of test automation tools to enable efficient and timely E2E test execution; previous experience of automated testing is required.
• Experience in testing processes to define requirements, document user stories and test scripts through to test execution.
• Ability to work with minimal supervision on day‑to‑day activities.
• Strong organisational skills – ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines.
• Skilled at problem solving, ability to scope and provide structure to complex issues, rapidly learn unfamiliar processes and provide insightful and timely remediation.
• Excellent attention to detail so errors can be prevented and redundancies/opportunities highlighted.
• Ability to keep sight of the overall context and remain centered on the strategic picture, identify areas of opportunity for process improvement and build out recommendations to proceed. Ability to use effective systemic data‑driven reporting to support program reporting.
• Very strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior leads, executives and clients.
• Ability to liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team. Actively contributes to program updates, Project and team meetings.