Head of Data Analytics and Transformation IH

About Cigna Healthcare

Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry. Our mission is to improve the health, well-being, and peace of mind of those we serve.

Join our globally recognized brand, where trust, communication, and a positive culture are at the core of everything we do. We are looking for individuals who thrive in collaborative environments, are passionate about meaningful change, and want to grow in a company that puts people first. At Cigna, you'll be part of a purpose-driven team that values innovation, compassion, and impact.

Whether you're shaping better care experiences or supporting customers through life's key moments, your work will matter. Grow with us and help shape the future of healthcare.

Reporting to the Chief Technology Officer for IH, the Head of Data Analytics will lead the evolution of our Data & Analytics organization. The job holder will drive the day-to-day operations of the D&A organization and the transformative initiatives to develop Cigna IH markets’ ability to become more data driven by collaborating with the IH leaders to generate insights. A key success factor of those transformative initiatives is the definition of the collaborative and multi-disciplinary team model to develop and exploit insights from data, define and implement data and analytics strategies adapted for our different businesses.

This will be achieved by adoption of Agile ways of working, enhancing testing and scaling the use of advanced machine learning techniques, including GenAI, and working closely with pluri-disciplinary teams across Cigna IH.

The role requires a balance of technical expertise, leadership in building highly collaborative teams and business acumen to work with senior leaders of markets to enable data-driven decision making, optimize operational efficiencies and create measurable business impact through improved use of data.

The ideal candidate will have a strong background in analytics, understanding how organizations leverage data and analytics to inform their business. Candidate will have demonstrated knowledge of data management (including enabling data quality), data analytics, AI, LLMs, and business intelligence, related technology, and overall understanding of managing technology and working with technology functions. A good grasp of the spectrum of data regulations and their implications for Cigna IH is required.

The candidate must have a proven track record of leading transformation initiatives in D&A, demonstrated ability to make an organization operate at a global level and build and operate hybrid D&A models that can serve local/domestic market organizations. Ability to build highly collaborative teams and transforming teams’ way of working is key to consider the role of the D&A teams in the implementation of GenAI solutions and assessing how the D&A organization must change because of the advent of GenAI how it will change the roles of the D&A organization.

Candidate must be solutions oriented, self-starter, curious, and demonstrate servant-management character traits to support the adoption of Agile ways of working. This role is crucial in contributing to shape the future of D&A within our organization, ensuring data integrity, and structuring a Data and Analytics organization that functions in a hybrid model.

The Head Of Data Analytics will Directly Supervise 4 Main Functions And Closely Collaborate With 2 More (cloud Engineering, Medical Economics). The 4 Functions Under Direct Supervision Are:

Data Strategy and Governance

This function is responsible for defining data lifecycle and data governance framework that helps the IH organization leaders measure their functions’ level of maturity in its use of data, the quality and integrity of the available data and define the action plans to initiate to improve. It acts as the Agile…