Robotics Senior Technical Specialist

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Apply now Job no: 700034
Work type: Permanent Full Time
Location: Head Office - Glasgow, Head Office - Newcastle, Hybrid
Categories: Digital Innovation

Business Unit: Chief Operating Office
Career Direction
:
Digitising Our Future
Role Focus: Digital Innovation
Peer Group
:
Management and Senior Specialists (A)
Salary range:£49,600 to £62,000 per annum DOE
Location: UK Hybrid with occasional travel to a UK Virgin Money Hub when required
Contract type
:
Permanent - Full time

We're on the lookout for an enthusiastic and skilled Robotics (Intelligent Automation) Senior Technical Specialist to join our Automation team within Data and Functions Technology Delivery. We're a dedicated group with a singular focus: delivering cutting-edge technology to empower our colleagues to deliver top-notch customer service at lightning speed.

The Automation team closely work with various Operations teams to provide them with the technology systems that support our customers and colleagues.

We have developed several Robotic Process Automations leveraging Blue Prism over the years for Account Opening, Account Closures, Cash ISA Transfer, Mortgage Broker Offer Generation and a number of other automations across Mortgages, Business Banking, Bereavements, Retail Banking and more. We are looking to not only continue to enhance those propositions but have ambitions to improve our customer and colleague experiences by growing our Robotics capability where appropriate.

In addition, we have a migration program underway to migrate all our Blue Prism automations to Microsoft Power Automate Desktop.

This role will be developing and delivering automations within the Robotics Engineering capability using Power Automate Desktop. You will build Power Automate Desktop Solutions ensuring our systems are scalable, secure and efficient and supporting the ongoing changes for the existing robots and also building new automations as necessary.

• Responsible for assisting with process improvement identification, process mapping and the implementation of automated RPA based solutions.
• Accountable for ensuring the business and technical architecture of the delivered solution matches technical and functional requirements.
• Responsible for build and test of Power Automate Desktop solution including complex flows interacting with legacy systems like Siebel, Mainframe etc.
• Good knowledge on API based integrations/calls from Power Automate Cloud and Desktop and able to build flows at ease.
• Allocate work to assigned technical analysts within the team – ensuring work is appropriately matched to the team’s capabilities.
• Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution or escalation, as appropriate.
• Works closely with Project managers to size work and manage scope, risks, and issues.
• Acts as coach and mentor to junior members of the technical team.
• Maintain a detailed understanding of ‘best practice’ initiatives within the specialist area of activity or IT in general and an awareness of Global developments / practices.
• Contribute technical leadership on design patterns and architectural decisions.

• Experience in technical analysis of RPA Solutions (preferably with Microsoft Power Automate Desktop), capable of becoming Certified in RPA solutions.
• Experience in project delivery using iterative software development life cycles over multiple releases.
• Motivated, takes accountability, inspires confidence.
• Effective team player, with strong communication skills.

• Experience working in Agile development environments.
• Ability to problem solve and dive deep to address issues.
• Financial Services industry experience.

• 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice.
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great…