Lead Technical Program Manager

Key Responsibilities

• Risk & Control Management
  • Review, validate, and manage Risk and Control findings through to resolution, ensuring timely closure and comprehensive documentation.
  • Assume ownership and deep understanding of key control items, maintaining transparency and accountability across the team.
  • Ensure all risks and control breaks are identified, tracked, and transparently included in the technology roadmap.
• Audit & Compliance
  • Prepare and manage internal audits, including evidence collection, stakeholder engagement, and remediation tracking.
  • Partner with internal audit teams to ensure compliance with firmwide policies and regulatory requirements.
• Program Delivery & Roadmap Management
  • Run workshops with Product and Engineering teams to define, align, and prioritize deliverables for engineering review and estimation.
  • Collaborate with engineering leads to break down deliverables into technical epics and stories, building and maintaining a delivery roadmap based on business priorities.
  • Manage changes to the roadmap, proactively addressing internal dependencies and adapting to industry changes.
• Customer & Stakeholder Engagement
  • Capture and create transparency around our customers, their goals, and usage patterns to inform product and engineering priorities.
  • Foster strong relationships with stakeholders to ensure alignment and clear communication of objectives and progress.
• Operating Model & Governance
  • Review and guide the team's operating model to align with the Target Operating Model (TOM) and Product Operating Model (POM) reporting requirements.
  • Define and implement a team operating model that supports transparency, accountability, and continuous improvement.

• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related field or relative experience
• Extensive experience in technical program management, risk and control management, and audit preparation within a technology or financial services environment.
• Demonstrated experience in Agile delivery, roadmap management, and technical project breakdown.
• Excellent stakeholder management, communication, and facilitation skills.
• Experience with AI/ML platforms, model serving, or data analytics preferred.
• Ability to operate in a fast‑paced, matrixed environment and drive results across multiple teams.

• Familiarity with JPMorgan
  
  Chase's risk and control frameworks.
• Experience with TOM/POM reporting and operating model design.
• Strong analytical and problem‑solving skills.
• Ability to influence and lead cross‑functional teams.

JPMorgan

Chase's CDAO is at the forefront of driving innovation in data and analytics, enabling the firm to deliver best‑in‑class AI/ML solutions n us to shape the future of financial services through technology, data, and analytics.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.