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Senior User Researcher - Lead Inclusive Insights

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: HM Revenue & Customs
Full Time position
Listed on 2026-05-23
Job specializations:
  • IT/Tech
    IT Consultant, Digital Media & Production
Salary/Wage Range or Industry Benchmark: 58541 GBP Yearly GBP 58541.00 YEAR
Job Description & How to Apply Below

HM Revenue & Customs seeks a Senior User Researcher to enhance user-centric design within Unity Business Services in Glasgow. In this role, you will lead planning and conducting user research, collaborating with stakeholders to improve guidance for both internal advisor colleagues and customers.

Key responsibilities include applying various research methods and managing user researchers. The position offers a salary of £58,541, generous leave allowances, and contributions towards a Civil Service pension.

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Position Requirements
10+ Years work experience
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