2nd Line IT Support Engineer Hybrid

Job title: 2nd Line IT Support Engineer
Salary: £32,000 - £35,000 + Benefits
Location: Glasgow
Working Hours:
Between 8:00am - 6:00pm (8 hour working days)
Working style:
Hybrid 4 days in the office a week
Start date: ASAP

We are partnered with a rapidly growing Managed Service Provider that is seeking to add a skilled 2nd Line IT Support Engineer to their team. The 2nd Line IT Support Engineer will be responsible for troubleshooting a wide range of technical issues across a diverse client base, giving you exposure to multiple technologies, systems and environments.

The successful 2nd Line IT Support Engineer will be joining a friendly, supportive and collaborative team. The 2nd Line IT Support Engineer will also have the chance to progress up the ladder, receive training and accreditations.

Essential skills - 2nd Line IT Support Engineer

• Windows desktop & Server
• Active Directory / Azure
• Networking fundamentals - DNS, DHCP, VPN, TCP/IP
• Microsoft 365
• Intune
• Telecoms support - VoIP, Gamma, Giacom, SIP Trunk

Desirable - 2nd Line IT Support Engineer

• Virtualisation
• Backups & Disaster Recovery
• VLANs
• Firewalls
• Scripting & Automation
• Relevant IT degree or certifications

This is a great opportunity for you to progress your career and work with a wide variety of technologies and systems so please apply with your most up to date CV.