Senior ServiceNow Developer

Join our HR Technology team as a Senior Service Now Developer and play a key role in transforming the colleague experience across Barclays. In this role, you’ll design and deliver high impact Service Now HR Service Delivery solutions, working closely with HR and Technology stakeholders to shape architecture, drive agile delivery, and integrate with platforms such as Workday and the Microsoft ecosystem.

Combining hands on development with technical leadership, you’ll help set standards, improve performance and security, and deliver innovative solutions at scale, making this an exciting opportunity for someone passionate about modern HR platforms and meaningful enterprise transformation.

To be successful as a Senior Service Now Developer - 12 Months Full Time Contract, you should have experience with:

• Architecting and implementing Service Now platform and HR Service Delivery solutions at enterprise scale.
• Implementing Now Assist for Generative and Agentic AI use cases.
• Supporting infrastructure such as Workday, Entra, Microsoft Graph, Microsoft 365 (Teams, Copilot) at a working knowledge level.

Some other highly valued skills may include:

• Experience designing conversational interfaces with Copilot.
• Experience working with zero copy data architectures.
• Experience designing and implementing end to end use cases with Workday.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in either our Glasgow or Northampton office.

To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.

• Development and delivery of high quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.
• Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
• Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
• Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
• Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi‑year assignments and guide team members through structured assignments, identify the…