Technical Service Specialist

Responsibilities

• Collaborate closely with sales managers to present the company's PV solutions to customers across Italy
• Provide strong technical support to the sales team through client and project site visits, gaining a deep understanding of system requirements
• Prepare and present technical offers, advising customers on product specifications, system design, and performance considerations
• Deliver product training to clients, ensuring correct usage and understanding of technical solutions
• Organise customer training sessions in coordination with the sales team
• Plan and deliver in‑house technical training sessions
• Attend exhibitions, distributor roadshows, and industry events to represent the company and support product‑related technical discussions
• Respond to specific technical enquiries related to PV systems, providing accurate documentation and technical support
• Manage and coordinate after‑sales support activities to ensure smooth project implementation and high customer satisfaction

• Degree in Engineering, Technical Sciences, or a related field
• Minimum of 2 years' experience in technical support or specialist roles
• Experience delivering customer‑facing technical presentations and training
• Strong communication and interpersonal skills
• Ability to clearly explain complex technical concepts
• Strong organisational skills, with the ability to manage multiple projects and training sessions simultaneously
• Fluent in Italian and English, both written and spoken
• Willingness to travel within Italy for client visits and events