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Technical Service Specialist

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Taylor Hopkinson
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    Technical Support, Sales Engineer, Technical Writer, Technical Sales
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Collaborate closely with sales managers to present the company's PV solutions to customers across Italy
  • Provide strong technical support to the sales team through client and project site visits, gaining a deep understanding of system requirements
  • Prepare and present technical offers, advising customers on product specifications, system design, and performance considerations
  • Deliver product training to clients, ensuring correct usage and understanding of technical solutions
  • Organise customer training sessions in coordination with the sales team
  • Plan and deliver in‑house technical training sessions
  • Attend exhibitions, distributor roadshows, and industry events to represent the company and support product‑related technical discussions
  • Respond to specific technical enquiries related to PV systems, providing accurate documentation and technical support
  • Manage and coordinate after‑sales support activities to ensure smooth project implementation and high customer satisfaction
Requirements
  • Degree in Engineering, Technical Sciences, or a related field
  • Minimum of 2 years' experience in technical support or specialist roles
  • Experience delivering customer‑facing technical presentations and training
  • Strong communication and interpersonal skills
  • Ability to clearly explain complex technical concepts
  • Strong organisational skills, with the ability to manage multiple projects and training sessions simultaneously
  • Fluent in Italian and English, both written and spoken
  • Willingness to travel within Italy for client visits and events
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