Strategy Risk and Control Lead

We are seeking an experienced Strategy, Risk & Control Lead to join the Run the Bank team in Financial Crime Technology. In this role, you will lead and deliver strategic initiatives across business priorities, operating models, and governance frameworks, providing project management oversight to ensure clear accountability and execution. You will translate high-level executive vision into operational execution through executive storytelling and program governance, with the ability to distil large datasets/goals into clear actionable storylines.

You will drive and balance cross‑functional programs aimed at operational excellence, cost‑efficiency, resilience, and risk & control enhancements. This role will play a critical role in ensuring strong governance, control, and high‑quality reporting across the portfolio, maintaining full adherence to Barclays’ internal control standards.

• Development of strategic direction for IT Services, including the implementation of up‑to‑date methodologies and processes.
• Management of the IT Services department, including oversight of IT Services colleagues and their performance, implementation of departmental goals and objectives, and oversight of department efficiency and effectiveness.
• Relationship management of IT Services stakeholders, including identifying relevant stakeholders, and maintenance of quality of external third‑party services.
• Development and implementation of policies and procedures for IT Services, including implementation and adherence of control targets and standards, managing adherence to group SLAs and controls associated with core technology production activities in incident, problem, and change.
• Management of IT Services risk, including identification of potential IT Services risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s change and compliance functions.
• Monitoring the financial performance of the IT Services department, including revenue, profitability, and cost control, driving value from any commercial agreements, and strong management of any directly controlled costs.
• Management of IT Services projects, including driving successful research and related product launches, and delivery of integrated solutions to clients.
• Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

• Experience in technology service management including incident, problem, and change management using the ITIL framework with Service Now.
• Exceptional stakeholder management, data‑driven problem solving, and the ability to negotiate and influence across cross‑functional teams.
• Subject‑matter expertise in at least one of: project management, risk & control, strategy & transformation, or resilience.

• Experience in a Run the Bank (RTB) technology team.

• Contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and elevate breaches of policies/procedures.
• If managing a team, define jobs and responsibilities, plan for the department’s future needs and operations, counsel employees on performance and contribute to employee pay decisions/changes.
• Demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive, including the four LEAD behaviours:
  Listen and be authentic, Energise and inspire, Align across the enterprise, develop others.
• As an individual contributor, act as a subject‑matter expert within own discipline, guide technical direction, lead multi‑year assignments, train, guide and coach less‑experienced specialists, and provide information affecting long‑term profits, organisational risks and strategic decisions.
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross‑functional areas of impact and alignment.
• Manage and mitigate risks through assessment, supporting the control and governance agenda.
• Demonstrate…