Credit Risk Counterparty Analyst - SRE

Credit Risk Counter party Analyst – Site Reliability Engineer (SRE)

Join us at Barclays as a Credit Risk Counter party Analyst – Site Reliability Engineer (SRE). At Barclays, we’re shaping the future of banking by ensuring our critical credit risk platforms remain resilient, reliable, and always available. As a Credit Risk Analyst SRE, you’ll sit at the heart of our technology and risk landscape, supporting systems that are fundamental to how we manage and measure credit risk across the bank.

This role offers the opportunity to work in a fast‑paced investment banking environment, combining strong technical expertise with operational excellence and close collaboration across global teams to support the bank’s credit risk systems. You will ensure they are running reliably, monitor automated processes, fix problems quickly, and coordinate with global teams using structured IT processes.

• Hands‑on/technical experience with high proficiency in SQL, database technologies, Unix, Windows, primarily within the investment banking domain.
• Experience with ITIL concepts and best practices. Experience using configuration management tools and reporting (preferred Service Management Tool – Service First / SNOW).
• Experience in batch monitoring tools (preferably Autosys).

• Good understanding of ITIL methodologies as applicable to the application management function.
• Strong project management skills.
• Understands follow‑the‑sun model, experience working with India and offshore teams.

You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job‑specific technical skills.

This role is based out of our office in Glasgow.

To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

• Provision of technical support for the service management function to resolve more complex issues for a specific client or group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
• Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
• Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self‑service opportunities and knowledge sharing.
• Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
• Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front‑office specific support and stakeholder management.
• Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
• Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise.
• Thorough understanding of the underlying principles and concepts within the area of expertise.
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and…