Chief Technology Officer

Build the technology engine behind one of the UK's most ambitious subscription growth stories. Most CTO/CIO roles ask you to run technology. This one asks you to reshape how a £150m, 1,650-person business grows.

This is a highly profitable, family-owned British success story delivering to over half a million customers each week. With deep roots in FMCG, farming and logistics, the business is now evolving toward a digital-first, subscription-led model and investing heavily to get there. This is a newly created board facing role, designed to put technology, data and digital at the heart of commercial growth.

You will act as the Architect & Catalyst of the next phase, helping transition from a traditional route-to-market model to a digitally driven, recurring revenue platform. The business is already acquiring approximately 8,000 customers per week through traditional channels and around 1,000 digitally. Your mandate is clear: flip that model and scale digital as the primary growth engine.

• Scale digital acquisition and optimise conversion
• Build subscription, pricing and personalisation capability
• Drive improvements in LTV, CAC and basket economics
• Partner closely with the Commercial, Marketing and Leadership teams

• Modernise core platforms including ERP, CRM, billing and data
• Reduce technical debt and enable scalable architecture
• Increase automation across logistics and operations

• Create a single customer and operational data view
• Shift the business toward real-time, predictive decision making
• Elevate data maturity to support board-level decision making

• Own cyber and information security strategy, including ISO 27001 and GDPR
• Implement security by design principles across all platforms
• Provide clear board level reporting on risk and resilience

• Build and lead a multi-disciplinary function spanning Digital, IT and Data
• Embed a product led, agile and outcome focused culture
• Drive adoption across a business still early in its digital journey

• Financially robust and cash-generative business

You will work directly with an engaged and ambitious leadership team, including individuals from major FMCG and logistics operators.

• A current CIO, CTO, or a standout Head of Technology or Digital Director ready to step up
• Proven in scaling digital revenue and customer experience
• Experienced in subscription, D2C or high-frequency consumer models
• Comfortable balancing hands-on delivery with board-level influence

You’ll bring:

• Strong commercial instinct, not just technical depth
• Experience scaling platforms across cloud, data, ERP and billing environments
• A track record of leading transformation in evolving organisations
• The ability to bring people with you through change, particularly within a traditional family-led business

• Greenfield CTO/CIO role with full mandate and influence.
• Opportunity to define the digital strategy from the ground up.
• Direct impact on growth, valuation and future scale.
• A rare blend of FMCG heritage, subscription ambition and real operational complexity.

It's a business where you can move quickly, shape outcomes and see the results of your work every day.

• £140,000+, dependent on experience
• Up to 20% bonus
• Additional benefits and salary sacrifice options.

This role is for a builder, not a maintainer. Someone who can take a successful traditional business and transform it into a digitally led subscription powerhouse, without losing what made it great in the first place.