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ServiceNow Technology Lead

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: hackajob
Full Time, Contract position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: ServiceNow Technology Lead – 12 Months Full Time Contract

You are looking for a Technology Lead for Service Now within the HR Technology landscape, partnering with HR stakeholders, programme leads and technologists to drive end‑to‑end HR transformation.

Key Responsibilities
  • Shape requirements into clear design artefacts and provide design assurance for solutions built on the Service Now HR Service Delivery platform.
  • Drive delivery of HR programmes, applying leading platform practices to guide delivery teams, manage technical risks and ensure alignment with enterprise standards.
  • Support AI‑enabled initiatives on the platform, including analytics and emerging AI capabilities, with a focus on scalability, security and colleague experience.
  • Governance, integration and risk management across the wider HR technology ecosystem, including Workday and the Microsoft ecosystem.
Required Experience
  • Service Now platform and HR Service Delivery development including Employee Relations and integrations at enterprise scale.
  • Implementing platform analytics supporting management information use cases.
  • Supporting infrastructure such as Workday, Entra, Microsoft Graph and Microsoft 365 (Teams, Copilot) at a working knowledge level.
Highly Valued Skills
  • Experience implementing Now Assist for generative and agentic AI use cases.
  • Experience working with zero copy data architectures.
  • Experience designing and implementing end‑to‑end use cases with Workday.
Location

This role will be based in either the Glasgow or Northampton office.

Contract

12‑month full‑time contract.

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