Solutions Analyst III - Technology - UAT

Job Description

Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech‐savviness will be pivotal in creating impactful solutions.

As a Solutions Analyst III in Payments Technology ‑ UAT, you will provide test management and supervision for the Payments Technology LOB in a cross‑business, cross‑functional project‑based environment and support the strategic roll‑out of an automated testing solution.

• Lead a test team, supervising daily activities, allocating duties, resolving testing issues, and communicating regularly with the reporting manager.
• Provide accurate testing estimates within daily scrum calls.
• Plan requirements against an end‑to‑end test strategy, including test data, environments, defect management, and test automation.
• Lead daily scrum calls and deputize for the Program Test Manager in fortnightly Delivery Working Group meetings.
• Manage stakeholder and team expectations during end‑to‑end test execution.
• Identify testing automation opportunities and synergies within the project.
• Complete a knowledge audit/matrix for each team member, document gaps, and ensure all UAT skills are transferable across the team.
• Escalate daily issues to the Program Test Manager and manage expectations regarding testing and project timelines.
• Document and execute test scenarios; write test scripts using Business‑Driven Development examples such as Gherkin.
• Partner closely with Operations, Product, and Technology groups.
• Monitor and report testing defects and the re‑testing process.
• Validate and present test results for internal sign‑off.
• Organize and oversee critical testing tasks accurately and meet tight deadlines.
• Apply expertise in Agile project delivery methodology and adapt to evolving methodologies.

• Bachelor’s degree with relevant experience or equivalent expertise.
• Experience with Cucumber/Gherkin and Python; ability to troubleshoot, resolve and maintain these tools.
• Functional knowledge of the Payments domain and testing processes to define requirements, document user stories, and test scripts through to execution.
• Experience with test automation tools to enable efficient end‑to‑end test execution.
• Ability to work independently on day‑to‑day activities with minimal supervision.
• Strong organizational skills, managing critical testing tasks and meeting deadlines.
• Skilled at problem‑solving, scoping complex issues, learning unfamiliar processes and providing timely remediation.
• Excellent attention to detail to prevent errors and highlight redundancies or opportunities.
• Capability to see the overall context, identify improvement opportunities and recommend actions.
• Use effective data‑driven reporting to support program reporting.
• Strong communication skills to provide clear verbal updates to team members, senior leads, executives and clients.
• Empathetic liaison between lines of business to achieve common strategic goals.
• Contribution to program updates, project and team meetings.

• Experience with Business‑Driven Development or Test‑Driven Development test methodology or test case automation.
• Experience with Cucumber/Gherkin and Python.
• Ability to identify opportunities to accelerate and synergize testing processes for assigned projects and share information with team members.
• Relevant testing experience within the Financial Services industry supporting multiple LOBs in a highly complex, high‑volume environment.
• Advanced numeracy and Microsoft skills; proficiency with PowerPoint/Pitch Pro to create professional slides and structure presentations with minimal input.

We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as mental health or physical disability needs.