Senior Product Designer

Job Description Purpose of the role

To create user‑centred and visually appealing designs for digital banking products by conducting user research, designing user interfaces and experiences, collaborating with stakeholders, and continuously improving the product.

• Execution of user research and usability tests to understand customer needs, pain points, and integrate feedback and preferences into banking products and services through collaboration with product managers and developers.
• Creation of intuitive and user‑friendly interfaces for digital banking platforms and applications to provide a seamless and engaging user experience.
• Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products.
• Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development.
• Accessibility considerations to ensure that designs comply with accessibility standards and guidelines, providing an inclusive experience for all users.
• Monitoring of industry trends, design best practices and emerging technologies to continuously improve the design quality and innovation of banking products.

You will support our in‑house innovation team, collaborating with engineers and strategists while designing interfaces and experiences.

• End‑to‑end design experience from discovery to delivery.
• Experience collaborating with engineering and product teams.
• Experience in 0‑1 product development.

• AI tools / agentic workflows.
• Experience developing propositions and proof of concepts.
• Conducting user research.

Your performance may be assessed on key critical skills relevant to success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology skills, and job‑specific technical expertise.

This role is based out of our Glasgow office.