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Service Desk Manager - Lead IT Support & Performance

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: GAP Group Ltd.
Full Time position
Listed on 2026-06-27
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 45000 - 60000 GBP Yearly GBP 45000.00 60000.00 YEAR
Job Description & How to Apply Below

GAP Group Ltd. is looking for a Service Desk Manager based in Glasgow to lead IT support initiatives during an exciting period of change. The successful candidate will manage the Service Desk Team, ensuring that top-notch support is delivered to internal stakeholders and monitoring performance metrics for continuous improvement.

The ideal candidate should have a strong ITIL foundation, experience in managing IT support teams, and excellent stakeholder management skills. Join GAP, a leader in the equipment hire industry, committed to employee success and development.

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